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<title>Rebuilding Media</title>
<link>/home/corante/public_html/rebuildingmedia/</link>
<description>The fate of media</description>
<dc:language>en-us</dc:language>
<dc:creator></dc:creator>
<dc:date>2008-08-24T23:56:15-05:00</dc:date>
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<item>
<title>Transforming American Newspapers (Part 2) (Vin Crosbie)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/08/24/transforming_american_newspapers_part_2.php</link>
<description><![CDATA[<p>(<em><a href="http://rebuildingmedia.corante.com/archives/2008/08/20/transforming_american_newspapers_part_1.php">Continued from Part 1</a></em>)</p>

<center>Violating the Principle of Supply & Demand</center>

<p>If the major reason for the American daily newspaper industry's demise were its stories contained too many dangling participles, then the industry could more easily comprehend its situation than instead hearing that the reason was it had violated the Principle of Supply & Demand.</p>

<p>The understanding of economics, particularly media economics, has <a href="http://www.amazon.com/Mathematician-Reads-Newspaper-Allen-Paulos/dp/038548254X/ref=pd_sim_b_2/102-4390827-8552144" target="_blank">never been its strong suit</a>, except if the topic is how many tons of newsprint to buy, how many points a major stock market dropped, or how cut expenses to match revenues. Most newspaper publishers, editors, or journalists tends to equate economics as solely the science of government financial policy, household spending, Wall Street speculation, and petroleum pricing. They don't understand or have forgotten that a major branch of it is the behavioral science of <a href="http://en.wikipedia.org/wiki/Microeconomics" target="_blank">Microeconomics</a> - the study of how individuals make decisions to allocate their time and activities.</p>

<p>The main <a href="http://en.wikipedia.org/wiki/Paradigm" target="_blank">paradigm</a> of microeconomics is known as <a href="http://en.wikipedia.org/wiki/Rational_choice_theory" target=_blank"><em>rational choice theory</em> or <em>rational action theory</em></a>, which states that individuals choose the best action according to their preferences and what constraints of supply, demand, time, and access face them. In it now lays the demise of American daily newspapers as we know them.</p>

<p>How did the American daily newspaper industry violate the Principle of Supply & Demand by failing to adapt the industry's core product to a radical change in consumers' supply of news and information during the past 35 years? To understand how, both start and end at the roots of the newspaper industry. </p>

<p>Start in the European city of Strasbourg during 1605 when the world's first newspaper began publication. It used a technology developed there 164 years earlier by the metalworker Johannes Gutenberg, who had invented <en>a device for producing innumerable copies of the same text</em>. (Please keep that concept in mind, because it's now moldering the newspaper industry). The Supply & Demand equation for accessing daily changing information was then quite the <em>opposite</em> it is today: Consumers had little or no supply of daily news until the daily newspaper. So to produce newspapers, this adaption of Gutenberg's book printing technology spread quickly worldwide.<br />
 <br />
Some modern critics of newspapers say the industry is <em>leaden</em> and <em>'doesn't think outside the box.'</em> They probably don't realize the historical irony that underlay their criticisms. The core of Gutenberg's technology was a box containing <em>lead</em> type whose impressions could print innumerable copies of the same thing. In that core is the inherent limitation that <em>it produces the same edition for everyone.</em> Although in the 19th Century steam and later electrical power speeded Gutenberg's technology and the introduction of offset lithography during the middle of the 20th Century eliminated its use of lead, the analog technology used to produce today's daily newspapers is still Gutenberg's. Indeed, today's analog printing technology still has the same limitation that it had in Gutenberg's days - <em>it produces the same edition for everyone.</em></p>

<p>That technological limitation delineated the newspaper industry's editorial and advertising practices during the past four centuries. Because each edition had a finite number of pages and was printed by analog technology had to produce the <em>same</em> for everyone at once, newspaper editors had to select stories according to two criteria:</p>]]></description>
<guid isPermaLink="false">73512@/home/corante/public_html/rebuildingmedia/</guid>
<dc:subject>Newspapers</dc:subject>
<dc:date>2008-08-24T23:56:15-05:00</dc:date>
</item>
<item>
<title>What to watch as The Sporting News launches free online formatted magazine. (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/07/23/what_to_watch_as_the_sporting_news_launches_free_online_formatted_magazine.php</link>
<description><![CDATA[<p>Today was the first public edition of <a href=" http://today.sportingnews.com/sportingnewstoday/20080723/ ">“The Sporting News Today.”</a> This is a free, online daily version of The Sporting News, the weekly magazine that got its start as a bible for baseball fans.  </p>

<p>The Sporting News has a rich history, starting publication in 1886. I remember my father subscribing in the 1960s. It was thick with box scores and stats for every team and every major sport. In 1977, when the Times Mirror Co bought the publisher for all of $18 million it had a circulation of about  356,000. By the time it was sold to <a href="http://www.vulcan.com/">Vulcan Ventures</a> in 2000 for $100 million it had a circulation of over 500,000, but it was being threatened by the successful launch of ESPN Magazine, which had 850,00 circulation within two years of its 1998 launch. </p>

<p> <img alt="07-23-2008_22-39-28.jpg" src="http://rebuildingmedia.corante.com/07-23-2008_22-39-28.jpg" width="469" height="317" "align=right"/ align="right" /></p>

<p>The Sporting News was sold again in 2006, to <a href="http://www.bizjournals.com/ ">American City Business Journals</a>. Today the circulation is about 700,000, but at an annual price of only $14.97 for a new subscription—compared to about $61.00 in constant dollars in 1978.</p>

<p>Like many print publications, The Sporting News has been substantially affected by online content. Daily sports news has been particularly hard hit. The Internet is made for getting late night scores, accessing the scads of stats that even casual fans crave, following teams in far-off cities—and all for little or, most often, no consumer cost. </p>

<p>Like most other print publications, it has had <a href="http://www.sportingnews.com/ ">an online presence. </a>The Sporting News Today is something else though. It is a magazine formatted for the screen. But it is not like a Web site. It involves no scrolling. It is pdf-like, though it is not read with Adobe Reader. It is not the print edition read online, as with<a href="http://www.zinio.com"> Zinio</a>. To me each screen looked like a double page spread in a magazine—but with no need for a gutter. I sort of felt that I had spread opened the tabloid-sized magazine. You will note that each of the “double pages” has one page number.</p>

<p>By offering to send subscribers an email each day, readers so do not have to bookmark anything. Just click the link.</p>

<p>The content is vintage Sporting News: Right now heavy on baseball, but lots on football—professional and college. There is hockey, basketball, NASCAR, tennis. Even Little League World Series coverage is promised. And, with a nod to WEB 2.0, it will offer readers the opportunity to provide their own input: “You’ll get a byline,  file to an editor.” (Actually, a clever spin on “Letters to the Editor.”)</p>

<p>No surprise, the business model for the Sporting News Today is, for the moment at least, advertising, though it was rather light for a first edition. The inaugural issue had a full page from SpeedTV.com, three half page house ads for Sporting News affiliates and a full page promotion for the revamped Sporting News magazine, which will become a bi-weekly. (Management expects to lose 100,000 circulation from current levels to the free online publication).</p>

<p>I’m not a design expert—I’ll leave that to my colleagues at <a href="http://www.innovation-mediaconsulting.com/home.php?idioma=EN">Innovation Media Consulting Group</a>.   But the Sporting News Today will feel comfortable to readers who like the look of print and are put off by clicking here and there for do their online reading. The layout feels modern but grounded in print. How that plays may be generational—or not.</p>

<p>As a final note, it may be worth pointing out that while traditional print publications are downsizing, The Sporting News Today is hiring. Indeed, I got turned on to its impending launch by Charles Apple, it’s new art director, who was <a href="http://www.visualeditors.com/apple/2008/07/charles-apple-leaving-virginian-pilot-for-sporting-news-e-paper/">hired away</a> from the Virginia Pilot newspaper.   (Has anyone seen numbers on how many print journalists have been hired by online-only ventures other than self-funded blogs?)</p>

<p>There has been speculation in recent years on when we will get the first announcement that a daily newspaper will shut down its presses completely and switch to digital-only. There are still some big hurdles, like portability.  But should services such as <a href="http://www.amazon.com/Kindle-Amazons-Wireless-Reading-Device/dp/B000FI73MA/ref=sr_1_1?ie=UTF8&s=electronics&qid=1216865551&sr=8-1">Amazon’s Kindle</a>  take off,  allowing readers to take their digital publications on the go, then the Sporting News Today model may have legs and encourage a general interest newspaper to give it a whirl.<br />
</p>]]></description>
<guid isPermaLink="false">73462@/home/corante/public_html/rebuildingmedia/</guid>
<dc:subject></dc:subject>
<dc:date>2008-07-23T21:13:34-05:00</dc:date>
</item>
<item>
<title>ContentNext, mediabistro and Math (Dorian Benkoil)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/07/15/contentnext_mediabistro_and_math.php</link>
<description><![CDATA[<p>Mediabistro blog FishbowlNY’s <a href="http://www.mediabistro.com/fishbowlny/media_companies/contentnext_revenue_less_than_3_million_in_2007_89074.asp">swipe</a> at the valuation of Rafat Ali’s ContentNext, sold for a reported $30 million (including an earn-out over time based on performance) to the Guardian Media Group, smells at least a little bit of tit-for-tat over something Rafat <a href="http://www.paidcontent.org/entry/419-media-jobs-site-mediabistro-sold-to-jupitermedia-for-23-million">wrote</a> after mediabistro’s sale to Jupiter Media. Fishbowl says Content Next revenues in 2007 were $3 million, which it calls a “10+” valuation (I think they mean 10x), and ignores a few factors. Just as people during the mediabistro sale for $20 million plus a $3 million earn-out over two years quoted its revenues of a year earlier and ignored the 30-40 percent yearly growth as well as the inherent value of some of mediabistro’s assets (such as its list of more than 700,000 registered users, more than 10,000 of whom were paying members).</p>

<p>But even if CN’s valuation is lower than FishbowlNY is saying (they should, I think, subtract the earn-out to get a base value for the deal, which may be lower than $30 million) there are many reasons for it be high. One, as HighBeam and Newser.com CEO Patrick Spain <a href="http://www.scribemedia.org/2008/07/15/next-up-patrick-spain-michael-wolff/">noted to me</a> on the phone yesterday, is the value of the core ContentNext audience -- media executives, decision makers with budgetary control. It also has a budding and growing group of conferences for which attendees pay hundreds of dollars admission to see even higher-profile execs speak (Murdoch, Cavuto...), a strong list of email recipients, high-profile business and financial advertisers it has cultivated and maintained for years, successful media properties in the U.S., U.K. and India (India!), a growing research component, and ContentNext Dex, a listing of media-tech stocks it has created and which serves as a technological bit of value. The participation of high-profile investor Alan Patricof, former WSJ.com GM Nathan Richardson as CEO, and, of course, editorial co-chief Staci Kramer, as well as a cadre of strong, international journalists who’ve stuck with the company for years, and a growing and successful sales team all adds up to value as well. The Guardian group, I’d say, bought the management as much as the company’s book assets, and I’d wager that the earn-out is larger than mb’s. Add, too, the U.K.-based Guardian group’s professed desire to go more international, the synergies with its other properties, the fact that it is a trust able to think and act more long-term than a typical public company, and there’s a lot of value to be wrung from its purchase of ContentNext beyond a typical times-revenue or even more cumbersome financial calculations, such as WACC. (I doubt there’s much if any debt on the CN’s books, and also doubt that capital structure played much of a role in the decision to buy it.)</p>

<p>I love mediabistro, where I’m proud to have serves as editorial director before the sale, and ContentNext, where I’ve helped in a couple different ways, and for the record my analysis here of both properties is from publicly available reports and discloses no private details. Mediabistro’s audience of media professionals is and was, like CN’s, worth a lot more than an average consumer audience. Rafat duly noted in his <a href="http://kara.allthingsd.com/20080711/paidcontents-rafat-ali-speaks-so-heres-whos-next/">interview with Kara Swisher</a> after his company’s sale that it does cost quite a penny to produce their brand of journalism: “We’re a news media business on the Internet, but we’re not a consumer Internet company. We will never be.”</p>

<p>While it’s impressive that he got $30 million for the company so soon after Patricof invested, and in the midst of looking for a second round of funding, one eyebrow raiser from the Swisher interview is the speed with which the deal took place: “It all came to be in three weeks,” Rafat says, something he <a href="http://www.scribemedia.org/2008/07/15/guardian-plans-on-giving-paidcontentorg-free-reign/">repeats</a> on ScribeMedia.org, which is, full disclosure, a partner in <a href="http://www.nakedmedia.org">Naked Media</a>.</p>]]></description>
<guid isPermaLink="false">73441@/home/corante/public_html/rebuildingmedia/</guid>
<dc:subject>media industry</dc:subject>
<dc:date>2008-07-15T20:40:33-05:00</dc:date>
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<item>
<title>Hard data confirms changes in Wall Street Journal’s news choices under Murdoch (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/07/02/hard_data_confirms_changes_in_wall_street_journals_news_choices_under_murdoch.php</link>
<description><![CDATA[<p>I really, really promise that I will not be stuck forever on what might be seen as a crusade about the change in the editorial mix of <em>The Wall Street Journal</em> since Rupert Murdoch took control. I don’t want to become the Ben-one-note on this as Lou Dobbs has become for his anti-immigration tirades.</p>

<p>Still, there is some news on the subject. I have <a href="http://rebuildingmedia.corante.com/archives/2008/02/07/murdoch_does_not_take_wall_street_journal_to_the_right_place.php">written several times</a> now about how the <em>Journal</em> has been devoting its front page to hot-off-the-press headlines that are essentially the same as what every other daily publishes: “Obama wins primary,” “Cyclone levels Sri Lanka.” This is a form of run-of-the-mill reporting to which the <em>Journal</em> brings little value added and, with earlier deadlines than most local dailies, perhaps less value.</p>

<p>But now comes some hard data—that’s what I like more than impressions—that does indeed confirm a substantial shift in the <em>Journal’s</em> editorial coverage since the change in ownership. The Project for Excellence in Journalism undertook a <a href="http://journalism.org/node/10769">content analysis of the front page stories</a> in the <em>Journal</em> for the four months before the December 12, 2007 date that News Corp. acquired control of Dow Jones, the parent of the WSJ and the three months following. Its finding was unambiguous:<br></p>

<blockquote>In the first three months of Murdoch’s stewardship, the Journal’s front page has clearly shifted focus, de-emphasizing business coverage that was the franchise, while placing much more emphasis on domestic politics and devoting more attention to international issues.  
</blockquote>
<img alt="pej_WSJ.png" src="http://rebuildingmedia.corante.com/pej_WSJ.png" width="478" height="348" align="left" />

<p>&nbsp;<br />
<p></p>

<p>The before and after change is most dramatic in several areas, as seen in PEJ’s chart I’ve cribbed here. Political news is up four fold, reflecting the intense coverage of the primaries that in the past election cycles would have received less space (if only because until recently the <em>Journal</em> rarely devoted more than a single front page column to any story). The full report at the Project’s Web site also compares the “new” Journal’s editorial mix with that of <em>The New York Times</em>, which Murdoch is keen compete with. There are still substantial differences, with the <em>Journal </em>devoting more of its front page to foreign topics, business and economics, less to politics. </p>

<p>Jack Shafer, writing at <a href="http://www.slate.com/id/2193558/">Slate’s Press Box</a> last month, made note of the PEJ data, but chose to focus on his more generalized impression that the <em>Journal</em> may indeed be better under Murdoch because “it was swinging hard again in its traditional wheelhouse to produce great <a href="http://www.slate.com/id/2193558/sidebar/2193648/">enterprise journalism</a>.” He proceeds in identifying some examples, all, indeed quality reporting in which the <em>Journal</em> has long excelled.</p>

<p>This may be wishful thinking on Jack's part. I hope not. He has certainly identified some fine-- and traditional -- Journal pieces. But I'm speculating that perhaps they stand out because, as Jack notes, the primary season is over, and there had been no devastating earthquakes or cyclones for a few weeks, and the presidential campaign was in pre-convention simmer. Indeed, in the midst of these fine articles was the <a href="http://rebuildingmedia.corante.com/archives/2008/06/04/wall_street_journal_contuinues_its_me_too_big_story_strategy.php">front page on June 4</a>, as Obama wrapped up the Democrat's nomination. It struck me immediately as I picked up the Journal and <em>The Boston Globe</em> from the driveway that the <em>Journal</em> article was readily interchangeable with the <em>Globe</em> (and other dailies) articles. In my analysis, every day the Journal wastes newsprint with such headlines, photos and copy is a day lost to do the type of journalism Jack is rightly trumpeting.<br />
<a href="http://www.reason.com/news/show/29001.html"><br />
I’ve mentioned before</a> that I have great respect for Murdoch as a savvy businessman and as a risk taker who has made real contributions to the competitive landscape of the media.. My current critique is that the hot news approach is not a strategic direction that plays on the Journal’s long time strengths. To the contrary, it takes the paper on a path that daily newspapers should be trying to leave behind.</p>

<p>Ok. ‘Nuff said. I’ll leave this behind. If only Lou would move on from his obsession.</p><br />
</p>]]></description>
<guid isPermaLink="false">73413@/home/corante/public_html/rebuildingmedia/</guid>
<dc:subject></dc:subject>
<dc:date>2008-07-02T14:52:09-05:00</dc:date>
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<item>
<title>News media need to give users serendipity and value added. Not the price of a gallon of gas. (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/05/27/news_media_need_to_give_users_serendipity_and_value_added_not_the_price_of_a_gallon_of_gas.php</link>
<description><![CDATA[<p>Most of what my colleagues and I write about in this space  back in some way to the tsunami-scale scale changes overtaking the legacy media and the absence of a roadmap for what they should do. We can only track what seems to work for others, try to prognosticate the future (iffy beyond, say, six months), observe forces and trends at work, cajole and suggest.</p>

<p>There is, in short, much uncertainty surrounding where the business models for media are and should be headed.</p>

<p>One area that legacy media can control and should know something about is content. <strong>Newspapers, broadcasters, publishers of all stripes, have absolute control over their content.</strong> Newspaper publishers constantly need to ask themselves “What do consumers want when they subscribe or take $.50 (or $1.00) out of their purses/pockets to buy the publication. Broadcasters certainly ask, ‘Why should viewers tune us in?”</p>

<p>But I’m constantly amazed at their lack of insight and therefore the choices they make. And here I’m referring in  particular to the broadly defined “news” segment of the media. <a href="http://pirp.harvard.edu/publications/pdf-blurb.asp?id=513">Research shows</a>  that there has been a range of motivations that are involved in getting individuals to buy a newspaper or tune in a news program—or click to a Web site bookmark. One of the top motivating factors is the interest in learning what we do not know. What happened in the world while I slept? Who won the game last night? What is the weather forecast for tomorrow? What did my stocks close at? What does some “expert” think about a new movie or show? Surprise me!</p>

<p>What we don’t need the news media for is to be told what we already know. The Internet has, of course, made it possible for more people to know more of the answers to the above types of questions before they are available in print or even on a regularly scheduled broadcast. Still, there are many things we know even without the Internet. For example, most of use know if it is hot outside. Or wet or windy or cold. We look out the window or open the door. Anyone who drives a car knows the price of gasoline. Anyone who flies knows the airports are crowded and lines at Thanksgiving are long.</p>

<p><strong>So where am I going with this rant?</strong> I’m astounded—and hopefully some of you are as well—at how the editors of news media shoot themselves in the foot everyday with the non-compelling nature of their many of their content decisions. For example, most days  I turn on “American Morning” on  CNN, even before the computer is fired up. And what do I hear, at length, each day lately? A business reporter, Ali Velchi, telling us <a href="http://www.cnn.com/video/#/video/business/2008/04/23/velshi.gas.prices.new.record.cnn/">the price of gasoline</a>. “Pain at the pump” is the not so original refrain. And the usual “B” roll of someone filling up, with the obligatory quote from the woman in the street who is driving less and someone who will give up their “gas guzzler.” And the anchors commiserating over the latest record. And a reiteration of where Lundburg or AAA thinks the price is going in the “peak driving season.”  Compelling stuff, no? Maybe the “Today Show” isn’t so lame.</p>

<p>Not long ago I was asked by a small chain of newspapers to spend a few days with their editors in a session to help them understand and strategize for the challenges facing them. They sent me a large stack of their newspapers so I could get a flavor for them. In the sample were issues from several of the papers with a variation of the headline “It’s Hot Out There.” Immediately I created in my head what this would say. By the third paragraph it would quote some gardener about the heat and how he is coping  with it. And sure enough, in the first article I read I was both pleased and disappointed with the copy. There, in the third graph, was a quote from Pedro something, with the Generic Landscape Co. “Yeah, it’s hot. So we start really early and quit by two o’clock,” he explained. I mentally patted myself on the back. But there was more disappointment that the article was so very predictable.</p>

<p>However, the larger point is that, with both CNN and these newspapers (and many others that could be included) that these prominent “stories” were not about news. They were what anyone knew.</p>

<p>In this space I have <a href="http://rebuildingmedia.corante.com/archives/2008/02/07/murdoch_does_not_take_wall_street_journal_to_the_right_place.php">recently been critical </a>of <em>The Wall Street Journal</em>  for a new editorial approach that has often reduced prominence of analysis and surprise in favor of featuring in many cases material that most readers would already know: A who-what-where-when accounting of an earthquake. A routine summary of the previous night’s primary results (and, with its early deadline, less timely that what was in the local newspaper). It is telling readers what many, if not most, could be expected to learn from other media they are likely to have seen.</p>

<p>The legacy “news” media cannot materially change the trend toward whatever is coming via technology. But they can slow their demise by concentrating on the content of their products. And they can enhance the position of their digital products as well by providing audiences with the serendipity factor and with a value added quality that is needed to have users buying, tuning or clicking to their products. That has been the not-so-secret sauce behind the strength of <em>The New York Times</em>, <em>USA Today, Fox News</em> and, until recently, <em>The Wall Street Journal</em>. <strong>Give people what they don’t know, not the current weather or yesterday’s price of a gallon of petrol.</strong></p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2008-05-27T13:18:39-05:00</dc:date>
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<item>
<title>Can less be more?  Defining new media products by how they are used (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/05/02/can_less_be_more_defining_new_media_products_by_how_they_are_used.php</link>
<description><![CDATA[<p>Sometimes less can be more. This is the implication of my colleague Dorian Benkoil’s thoughts <a href="http://rebuildingmedia.corante.com/archives/2008/04/23/newspapers_arent_general_interest_on_the_web.php">here last week </a> about how newspapers (and other legacy media) might position their Web-based content to optimize revenue over eyeballs. Special interest magazine publishers have long worked this way, charging far higher cost per thousand ad rates for Time Inc's <em>Fortune</em> for example, than for its <em>People</em>, as the former has more attractive demographics for many advertisers than the latter. So a far smaller circulation can bring in as much revenue and perhaps greater profit margins than more circulation and costs. This has been the economics behind many subject-focused cable TV channels as well.</p>

<p><img alt="mac_air.jpg" src="http://rebuildingmedia.corante.com/mac_air.jpg" width="288" height="180" /></p>

<p>Here’s another way to look at more by subtraction. David Pogue, a <em>New York Times</em> tech columnist who I find entertaining and quite informative, had <a href="http://www.nytimes.com/indexes/2008/04/03/technology/circuitsemail/index.html?8cir&emc=cir">a column last month</a>  about why a product can be a success even with acknowledged flaws. Referring to Apple’s Mac Air he wrote:<br />
<blockquote>…When your laptop has the thickness and feel of a legal pad and starts up with the speed of a PalmPilot, it ceases to be a traditional laptop. It becomes something you whip open and shut for quick lookups, something you check while you're standing in line or at the airline counter, something you can use in places where hauling open a regular laptop (and waiting for it) would just be too much hassle. </p>

<p>It's the same lesson I learned when I <a href="http://www.nytimes.com/indexes/2008/03/20/technology/circuitsemail/index.html?8cir&amp;emc=cir">reviewed the Flip "camcorder"</a>  a couple weeks ago: if you change the shape and concept of something enough, it ceases to be that thing. It becomes a new thing, or a descendant of that earlier thing. But it's no longer the original thing, and you can't judge it on the same yardstick.</blockquote></p>

<p>Lesson learned: Form—the products attributes—can create the function. Thus an entrepreneur can break out of a well-defined category (camcorder, laptop, cell phone) by changing some key characteristics—weight, time to boot up, capabilities—even a dramatic new price point.<br />
<img alt="flip_corder.jpg" src="http://rebuildingmedia.corante.com/flip_corder.jpg" width="240" height="278" align="right" /><br />
Does this insight provide any guidance for the media industry?  Should the local newspaper continue trying to be a general interest publication even when online? Is it already something else, in which case it needs to be evaluated by a different metric (i.e., time spent, return visits) than what has been used in the past (i.e., hits or clicks or gross eyeballs or total page views)? Or, perhaps, should legacy media be creating new “things” based on the old? What is the media equivalent of the Mac Air or Flip camcorder: a product that is recognizable but, by changing—often removing—product attributes is used by consumers (and advertisers in this case) in new ways?</p>

<p>Experiments with short form videos—first popularized from the bottom up thanks to the YouTube platform—have now become mainstream with the traditional video programmers. Viacom purchased short film pioneer Atom Films in 2006. But most attention continues to be on finding outlets for conventional programming, such as NBC Universal/News Corp.’s <a href="http://www.Hulu.com">Hulu</a>.</p>

<p>If I had the answer I’d offer it (though probably not here—a guy’s got to feed his family, or in my case, start paying college tuition). But I think it is an area ripe for brainstorming and another round of informed trial and error. </p>

<p>Ready. Fire. Aim.<br />
</p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2008-05-02T11:36:07-05:00</dc:date>
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<title>The Freemium Business Model: Anything There for the Media? (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/03/20/the_freemium_business_model_anything_there_for_the_media.php</link>
<description><![CDATA[<p>Have you heard about the<a href="http://redeye.firstround.com/2007/03/the_first_penny.html "> “Freemium” business model</a>? It’s a label offered by <strike>James Governor</strike> Jared Lukin in a “name-that-model” contest proposed almost exactly two years ago in a post at <a href="http://avc.blogs.com/a_vc/">A VC</a>  by Fred Wilson, a partner in a New York venture capital firm.</p>

<p>Wilson looked at many of the more successful Web ventures and observed that what they had in common was a basic service that they offered for free and a step-up premium service that they charged for.</p>

<p>The basic voice over IP service <a href="http://www.skype.com">Skype</a>,  for example, lets  users call anyone anywhere for no cost, so long as both the caller and callee are at broadband-connected computers. However, if you really want to be able to call anyone anywhere—that is, to a land line or cell phone -- there are per minute charges. Want voice mail? Upgrade to Skype Pro.</p>

<p>A wonderful service I use called <a href="http://www.logmein.com">LogMeIn</a> employs a similar approach. It gives me access to my desktop computer from any other computer, anywhere. A free version lets me see all my directories and files and transfer them to my remote laptop. The upgraded version actually displays the screen of my desktop, with access to any program or file, as though it was on my remote computer.</p>

<p>There are many other examples.</p>

<p>But for the Freemium model to work, Wilson observed there are other characteristics that demarcated the more successful implementations and the others:</p>

<p>•	Ideally, they don’t require any downloads or  plug ins to start. Lots of exceptions here, but it is a helpful goal. <br />
•	Support every browser with any material market share. There is no excuse these days to be FireFox or Safari challenged<br />
•	Make sure the service works on various flavors of Windows, OSX, and Linux. </p>

<p>In short, he says, eliminate all barriers to the initial customer acquisition.</p>

<p>But unlike 30 day free trials before having to pay, a true Freemium experience ensures that whatever the customer gets day one for free they are always going to get for free.  Nothing is more irritating to a potential customer than a “bait and switch.” </p>

<p>If Freemium is such a great approach, why wasn’t <em>The New York Times’</em> foray into this model more successful? It gave away a basic service and, with <a href="http://www.businessweek.com/magazine/content/05_39/b3952034.htm">Times Select</a>, offered a premium upgrade.</p>

<p>Part of the answer (there is sometimes but not usually a silver bullet) may be that the model is most likely to succeed when the customer implicitly understands why the paid service has to cost money. Free e-mail accounts that offer greater storage for a fee. Termination cost on other carriers networks in the Skype model is explicit justification. In the case of TimesSelect, it would be obvious to most readers that arbitrary withholding of access to some portions of content was not related to significant costs. It may have made some sense as a “value” play, yet it clearly did not work. “But if your free service is loved and you do a good job articulating the value that comes with the paid service, you can convert to paying users with good results,” concludes Wilson.</p>

<p><img alt="penny_gap.JPG" src="http://rebuildingmedia.corante.com/penny_gap.JPG" width="360" height="345" /><br />
The Freemium model was augmented one year later by another venture capitalist, Josh Kopelman. He has labeled his observation <a href="http://redeye.firstround.com/2007/03/the_first_penny.html">“The Penny Gap.”</a>   I recall meeting Kopelman when I was teaching at Temple University in Philadelphia. He had started <a href="http://web.archive.org/web/19990420023219/www.infonautics.com/company/index.html">Infonautics Corporation</a>,  the predecessor of today's <a href="http://www.highbeam.com/">High Beam Research</a>,  in the early Internet days. I assume from that he learned some lessons about offering a subscription service that gave users access to a wide range of magazines, journals, reference and newspaper material. (And that he was more successful with a subsequent venture, Half.com, acquired by eBay).</p>

<p>The Penny Gap says in essence that getting a user to go from free to any sort of payment, even a penny, is harder that getting a paying subscriber to pay more. Going from free to $1.00 is a much higher hurdle than from $1 to $2, even though the difference is the same. The Penny Gap is a disconnect with classical economic theory, which would hold that demand increases as the price decreases. As Kopelman illustrated in the accompany figure, getting users to make any financial commitment is the greater hurdle than the amount itself.</p>

<p>What does this say about the content-heavy online ventures of the legacy media business? In large measure it helps explain why they settled for the most part (well, except for <em>The Wall Street Journal</em>) on an advertiser supported Web model. From <em>USA Today</em> to <em>Slate</em> to <i>The New York Times</i> media sites have tried and failed to make a user pay model stick, despite offering some high grade content.</p>

<p>But by dissecting the successful non-media sites that have achieved a substantial user-pay component, could media firms find areas where they can truly find value added to justify a premium? I’m not optimistic. Two years ago I might have offered that a comprehensive ad-free video service could be sold at a premium. Recall CNN tried that with its Pipeline service, providing real time video streams and an archive of telecasts. It met many Freemium characteristics, including a presumption of additional cost for all the storage and bandwidth. Apparently Time Warner determined that more advertising revenue outweighed the subscription dollars. <a href="www.hulu.com">Hulu</a>,  the new NBC Universal-News Corporation joint venture, is all free, all the time. It has not made noises about offering paid-for premium content. </p>

<p><strong>The bottom line is that as a generalization the media business may not get over the Penny Gap chasm</strong>. For those firms that have been on the electronic side, where advertiser supported has long been the total revenue stream, maintaining that model may be easiest to accept. For that segment of the print media that has been used to drawing at least some of its revenue from consumers, resigning itself to only advertising  may be tougher. And perhaps a bit of a blow to its self-esteem.<br />
</p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2008-03-20T19:36:55-05:00</dc:date>
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<title>Media entrepreneurship is vibrant and encouraging, even beyond the Internet (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/12/29/media_entrepreneurship_is_vibrant_and_encouraging_even_beyond_the_internet.php</link>
<description><![CDATA[<p>While my colleague Dorian Benkoil has been writing about <a href="http://rebuildingmedia.corante.com/archives/2007/12/21/entrepreneurial_journalism_is_no_oxymoron_ii.php">entrepreneurial journalism</a>, I’ve been studying a slightly different universe, media entrepreneurs. In collaboration with <a href="http://www.media-entrepreneurship.com/">Anne Hoag</a> at Penn State, we have been seeking to learn whether media entrepreneurs are different than entrepreneurs in general. That is, does one go into the media business motivated by a different set of goals than other sorts of entrepreneurs, say, in restaurants or pharmaceuticals? And, more broadly, <strong>what is the state of media entrepreneurship today?</strong></p>

<p>I first discussed this line of research in an entry a few years ago at my <a href="http://wotmedia.blogspot.com/2005/07/penn-state-study-finds-media-diversity.html ">Who Owns the Media?</a> Blog.  More recently Anne and I have pursued this notions of media entrepreneurship and have made some encouraging findings about the vibrancy of bottom up media. This is, indeed, a phenomenon that was recognized in America's earlest days. In our <a href="http://www.compaine.com/">most recent paper </a>we note that <br />
<blockquote><br />
It was Frenchman Alexis de Toqueville who first observed in the 1830s the role of media entrepreneurship in the United States. In his second volume of Democracy in America, Toqueville identified the media entrepreneur (though not employing that term) as peculiar to American democracy in a passage titled, “On the Literature Industry.” He may well have been the first to recognize the inherent interdependencies among media, capitalism and democracy, noting that democracy creates a mass market for “literature” (Newspapers, books and a few magazines were then the only mass media) because citizens seek to be informed in order to participate in their democracy.</blockquote></p>

<p>We characterize media entrepreneurship as “the creation and ownership of a small enterprise or organization whose activity adds at least one voice or innovation to the media marketplace. In her initial work, Anne found that in measuring the incidence of media entrepreneurship in comparison to other U.S. industries, media on the whole were at least as entrepreneurial, and often enjoyed greater rates of entrepreneurship. <img alt="entrep_anatomy.gif" src="http://rebuildingmedia.corante.com/entrep_anatomy.gif" width="344" height="389" align="right" /></p>

<p><br />
In the most recent line of our research we undertook extensive interviews with 14 entrepreneurs who started media businesses. Though not any sort of statistical sample, we did strive to locate a diverse group of subjects. About half were involved in traditional media—newspapers, book publishing, cable and film—while the others were in some type of online media venture.</p>

<p>Although the entrepreneurs we interviewed have come to their media ventures by many different routes and are at different stages in life, there are some striking similarities in their motivations and attitudes toward entrepreneurship as well as their process for discovery and exploitation. In brief, <strong>they are hard pressed to recognize any particular barriers, regulatory, technological, structural or otherwise. </strong>And while they are working to make their ventures profitable, their first thought about being “successful” is often a reference to having an “impact” or having influence in some sphere.</p>

<p>From my point of view the most noteworthy insight was that this impact appears in two distinct forms. Some view running a media enterprise as more than just an entrepreneurial venture. The media’s power to influence, for this group, is a prime motivator for becoming an entrepreneur. Others exploited their media ideas for reasons similar to those of entrepreneurs in general. We refer to the former group as “missionaries” and the latter the “merchants” -- a potentially significant organizing concept for media entrepreneurship. </p>

<p>For example, typical of the of the missionaries are the comments of one interviewee who said that merely running a business, “holds absolutely no appeal to me…When you say that, I think of payroll taxes, balancing a cash register. When you say media, I think creative, influence, reach.” She added that a media business was appealing because “you can help people in the masses. There are very few other ways to do that."</p>

<p>A minority of those we spoke to we determined were “merchants.” In general, they responded that running a business, not necessarily a media business, was the motivating factor. Merchants talked about success and rewards in terms that could apply generically to any enterprise:</p>

<p>“It’s rewarding from a self fulfillment stand point that, hey, here’s a concept that I took….We brought it to the marketplace and made it successful. That’s, you know, part of it. There’s a real sense of  fulfillment now the fact that we have people working for us. People depend on us for their livings. We're supporting other families, paying taxes and being good citizens. … There’s a satisfaction that comes from that."</p>

<p>The research supports the notion that prospects for new media players—and hence voices—is strong. Or at least there are many entrepreneurs who perceive great opportunity. Combined with our data that shows rapid growth in the number of media businesses overall, it bodes well for diversity of formats and sources of media-supplied content. <strong>Perhaps most encouraging is that these entrepreneurs barely recognize the existence of barriers to entry to the media business.<br />
</strong></p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2007-12-29T12:01:30-05:00</dc:date>
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<title>Entrepreneurial Journalism is No Oxymoron (II) (Dorian Benkoil)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/12/21/entrepreneurial_journalism_is_no_oxymoron_ii.php</link>
<description><![CDATA[<p>Mark Glaser <a href="http://www.pbs.org/mediashift/2007/12/startup_feverjournalists_blogg.html">calls</a> the entrepreneurial acumen of journalists into question, but most start-ups fail, in any industry. He and others in comments give examples of those who’ve succeeded. This on the heels of Jeff Jarvis’ entrepreneurial journalism <a href="http://www.pbs.org/mediashift/2007/12/startup_feverjournalists_blogg.html">contest</a>, which, if it works, will help seed a new generation of journalists not encumbered by the need to have a “job”. I’ve taken a fairly traditional route, myself, getting an MBA before becoming truly entrepreneurial. But then, I’m 1 or 2 generations away from most of the folks proposing projects to Jarvis’ contest.</p>

<p>There are a few advantages they have over some of the older folks like Dan Gilmor or Bill Scoble that Glaser sites as having failed, chiefly that they may not be as wedded to older ideas of what a journalist is or can be. They probably don’t  think of “entrepreneurial journalism” as an oxymoron. Some may say that true journalism can’t be entrepreneurial, because a journalist should not have commercial concerns. (If you worry about whether to put an ad on your site, or where, that will affect how you display the content, for example.) And the anxiety of being laid off can be debilitating, while the sense of charting one’s own destiny and earning money from folks who are actually consuming the product, rather than an in-between entity, can be liberating.</p>

<p>There is something else that can be a challenge for many journalists: I’ve found successful entrepreneurs to be relentless optimists, skilled socially (at least when necessary), willing to make hard choices even when it’s not fair, and not being stopped by unfairness directed at them. Journalists, but contrast, are often a bit negatively oriented, and gripe about things that haven’t gone well -- newsrooms are full of, if not malcontents, certainly half-contents. Then, again, so are many workplaces. There is a such thing as a postive-minded journalist, and I hope entrepreneurial journalism isn’t an oxymoron.</p>]]></description>
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<dc:subject>media industry</dc:subject>
<dc:date>2007-12-21T18:40:22-05:00</dc:date>
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<title>Local online advertising is up. Newspapers&apos; share in down. (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/12/18/local_online_advertising_is_up_newspapers_share_in_down.php</link>
<description><![CDATA[<p>That newspapers continue to lose advertising market share to the Internet is <a href="http://rebuildingmedia.corante.com/archives/2007/03/16/2006_advertising_numbers_for_media_shows_familiar_story_online_is_sucking_up_all_the_growth.php">not a revelation</a>. That newspapers are <strong>losing share of <em>local </em>advertising </strong>is a reason for concern. According to the <a href="http://online.wsj.com/article/SB119794082707735587.html">latest tally</a>, newspapers accounted for 43.7% of the local online advertising pie of $8.5 billion for the first 10 months of this year. This was down from a 44.1% share of a smaller  total in 2004. The online revenue of local TV stations, on the other hand, did not decline so precipitously.</p>

<p>Local advertising traditionally has accounted for about 85% of total revenue for newspapers in larger market, even higher for small market newspapers. Local TV stations receive a far higher proportion of their revenue from spot national advertising, while radio stations have tended to be in between, though in most case closer to newspapers than TV. The primary local competitor for newspapers has historically been directories (e.g., Yellow Pages) and direct mail. Increasingly, cable has been able to siphon off local dollars with the capability to insert advertisements down to the neighborhood level.</p>

<p>What must be most unnerving to newspaper publishers and, to a lesser extent other local media players, is that <strong>pure play Web sites now have the largest share of local on-line advertising revenue—43.7%</strong> by the reckoning of <a href="https://www.borrellassociates.com/default.aspx">Borrell Associates</a>.</p>

<p>How can this be? Didn’t the publishers take solace in the fact that their local papers had a built in advantage over the upstarts thanks to their identification with the local market? And that all-critical brand equity?</p>

<p><strong>It is becoming evident that the value of ad placement based on search terms, Zip code or Internet address proves more effective for the local advertiser even if the page viewed does not directly contain information that is congruent with the location of the user.</strong> That is, the value of the local newspaper or radio station has been that the advertiser had a high degree of confidence that anyone listening to that station or reading that paper was in their local trading area. But online the advertiser may not only be assured that the ad is placed in view of an individual within their target trading area, but may also have specific demographic or other characteristics desirable for that advertiser. Not to mention the added delight of knowing when an ad may have been seen and responded to in the form of a click or more.</p>

<p>Of course, this is true for the online site of any local medium. Too often, however, it seems that while the publisher’s sales force was working on convincing the paper’s current advertisers to try the online version, the new players had no such blinders. They were marketing to anyone, which often meant new service providers and merchants who had not been print advertisers: smaller in size but far greater in number. A version of the long tail effect. And that is where much of the growth is coming from. It’s not just old advertisers in new bottles.<br />
</p>]]></description>
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<dc:subject>Advertising</dc:subject>
<dc:date>2007-12-18T20:53:19-05:00</dc:date>
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<title>Murdoch to set WSJ Online free;  Sees decline in television profit (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/11/14/murdoch_to_set_wsj_online_free_sees_decline_in_television_profit.php</link>
<description><![CDATA[<p class="MsoNormal">News Corporation chairman Rupert Murdoch has made news with several talks this week.<a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976">
</a></p><p class="MsoNormal"><a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976">
</a></p><p class="MsoNormal"><a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976">Yesterday he</a><a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976"> declared</a> that "the sky's-the-limit profits from traditional broadcast TV are over….Free-to-air television faces a lot of challenges, just from the sheer fragmentation of the audience.” Overall he characterized broadcast television as a "highly challenged industry in <st1:country-region><st1:place>America</st1:place></st1:country-region>."</p>    <p class="MsoNormal">
</p><p class="MsoNormal">This may actually be on the minds of some of the striking Writers Guild of America members. <a href="http://online.wsj.com/public/article/SB119500394547492177.html"><span style="font-style: italic;">The Wall Street Journal</span> reported</a> than some of the writers who work for the soap operas are resigning from the union and going back to work. The audiences for the soaps<span style="">  </span>have been sinking for years. “Writers and producers in the genre fear that by the time the strike finishes, their audiences won't return.”</p>    <p class="MsoNormal">
</p><p class="MsoNormal">On Monday Murdoch<a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70945"> publicly admitted</a> that he expected the online version of <span style="font-style: italic;">The Wall Street Journal</span> will soon be free. News Corp. will likely close the deal to acquire Dow Jones next month. "We are studying it and we expect to make that free, and instead of having one million [subscribers], having at least 10 million to 15 million in every corner of the earth, keeping up-to-date minute by minute with all business and economic news from around the world," he told an audience in Australia.</p>    <p class="MsoNormal">
</p><p class="MsoNormal">Such comments give some insights in News Corporation's strategy and business model. Clearly, advertising will play a larger role in the business model for online content. On the other hand, he is hedging his bets on advertising from broadcasting. First, he advocates making television productions very high quality, so they can be sold to the global market “and then <span class="articletext">be brought back to </span><st1:country-region><st1:place><span class="articletext">America</span></st1:place></st1:country-region><span class="articletext">--or to anywhere in the world, for that matter --and be sold as DVDs.”<o:p></o:p></span></p>    <p class="MsoNormal"><span class="articletext">
</span></p><p class="MsoNormal"><span class="articletext"><strong>So, television becomes more consumer financed, while online becomes the prime advertiser-supported medium.</strong> At least in Murdoch’s view. How will this be affected, if at all, should DVD’s be supplanted by online delivery, such as by Netflix or Amazon’s Unbox or iTunes video service? Actually, <a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=66602&amp;passFuseAction=PublicationsSearch.showSearchReslts&amp;art_searched=hulu&amp;page_number=0">News Corp has a bet there</a>, with <a href="http://www.hulu.com/">Hulu.com</a>, <span style=""> </span>its ad-supported online video venture with NBC Universal.<o:p></o:p></span></p>    <p class="MsoNormal"><span class="articletext">
</span></p><p class="MsoNormal"><span class="articletext"><strong>News Corp. has developed a “portfolio strategy”: When the crystal ball is cloudy, invest in a range of possibilities. Not all need to be a success.</strong> Two or three big ones will do.<p></o:p></span></p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2007-11-14T15:48:47-05:00</dc:date>
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<title>&quot;Seismic&quot; events reshaping media landscape? I think not. (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/10/04/seismic_events_reshaping_media_landscape_i_think_not.php</link>
<description><![CDATA[<p>Andy Serwer, the managing editor of Fortune, wrote in <a href="http://money.cnn.com/2007/10/01/commentary/captblog1001.fortune/index.htm">his blog </a>on Monday that “Twenty years from now, the media biz will look completely different.” Yeah. But his reasoning for this went beyond the usual digital transformation.</p>

<p>Serwer foresees “two other equally important seismic events”: the passing of the old guard at the family controlled media companies and the “dismantling of media giants.”</p>

<p>Both these factors could as easily fit into a discussion at my <a href="http://wotmedia.blogspot.com/">Who Owns the Media? blog</a>. But they also are appropriate for this venue because they address the shape of the future media landscape.</p>

<p>While both of Serwer’s “events” are right on, neither is “seismic” nor events, in the sense that they are ongoing process, not a product of a single incident.</p>

<p>Sumner Redstone's Viacom and Rupert Murdoch's News Corporation are as likely to continue under the next generation of ownership much as Newhouse has gone on after the death of its patriarch, S. I. Newhouse or Time Inc. (now Time Warner) after the age of Henry Luce. Sure, there may be differences. But they are not likely to be “seismic.” On the other hand, a new cadre of moguls may in the making,: Can you say <a href="http://www.google.com">Larry Page, Sergey Brin</a>, <a href="http://www.yahoo.com">Jerry Yang,  David Filo</a>, <a href="http://www.facebook.com">Mark Zuckerberg</a>?</p>

<p>Similarly, the disaggregation of “media giants” has been an ongoing phenomenon for many years, for reasons ranging from financial needs to the latest trends in strategy. As one example, there is the <a href="http://wotmedia.blogspot.com/2005/06/love-and-marriage-viacoms-divorce-is.html">recent split </a>between Viacom and CBS.  Adam Thierer has kept a <a href="http://blog.pff.org/archives/2005/04/media_deconsoli_1.html ">“diary” </a> of other media company divestitures.</p>

<p>Nearly 30 years ago, in the first edition of my book <a href="http://www.amazon.com/exec/obidos/ASIN/0805829369/bencompainsperso"><em>Who Owns the Media?, </em></a>I compiled a table of the dominant media companies, based on the breadth of their media holdings. At the time, the company with the largest holdings across the media industry was Times Mirror Co, best know as publisher of <em>The Los Angeles Times</em>. Since then it sold off its magazines (e.g., <em>Popular Science, Outdoor Life</em>) and its book publishing (e.g., Mathew Bender, New American Library) and eventually sold what remained to the Tribune Co., which itself is in the process of selling itself to a private investor and an employee investment fund.</p>

<p>Another on the other short list of  companies that had major positions in more than one medium was the old CBS, which back in the early 1980s, besides its television stations and networks, owned a stable of magazines that included <em>Woman’s Day </em>and <em>Road & Track</em>, and book publisher imprints including Holt Rinehart  & Winston. All of that was sold off in pieces before CBS, as part of a revised strategy to focus on its “core” television business, undid the “media conglomerate” strategy that was in vogue in the 1970s and sold itself to Viacom.</p>

<p>On the other hand, Microsoft’s CEO <a href="http://www.businessweek.com/globalbiz/content/oct2007/gb2007102_115679.htm ">Steve Ballmer said Tuesday </a>that he expects 25% of the company’s revenue within 10 years to be generated by advertising-supported products and services. Sounds very media-ish.</p>

<p>So, yes, the media industry will look different in 20 years, just as it has evolved over the past 20 or 30 years. But the key world is “evolve.” This is not seismic. The digital revolution may be an appropriate use of “revolution” in the context of the centuries dominated by print. But we’ve seen digital coming for at least 25 years. The mass market Internet goes back 13 years. And newspapers and broadcast stations are still profitable. There has been and still is time to adjust. </p>

<p>Lots of long term rumbling, but no earthquakes, Andy.<br />
</p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2007-10-04T07:50:52-05:00</dc:date>
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<item>
<title>Survey Data Points to Need for New Thinking for Newspaper Publishers (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/08/30/survey_data_points_to_need_for_new_thinking_for_newspaper_publishers.php</link>
<description><![CDATA[<p>A poll conducted in May by <a href="http://www.harrisinteractive.com/">Harris Interactive </a>for <a href="http://www.innovation-mediaconsulting.com/home.php?idioma=EN"> INNOVATION International Media Consulting </a>indicates that online news and information will supplant television network news as the leading news source over the next five years. But news from television in general (including from cable networks) should continue to be dominant. It also confirmed continued erosion of the role of newspapers, although by my interpretation of the findings newspapers may be in a position to benefit from the ascendency of online news <em>if </em>they can navigate some tricky shoals.</p>

<p><strong>By the numbers</strong></p>

<p>The poll,</a> covering the U.S., Australia, UK, Spain, Germany, France and Italy, asked about media habits today, expectations about media sources in five years (always an “iffy” kind of question) and about attitudes towards newspapers, such as credibility, importance and image. You can see all the <a href="http://www.innovation-mediaconsulting.com/media/404.pdf">results here</a>. I have focused today on just several pieces of data that I think most useful for publishers.</p>

<p>In the U.S., 39% of adults claimed to get most of their news from television, compared to 24% from newspapers and 18% online. By 2012, 37% respondents projected they still would be relying on television, newspapers down to 19% and online news sources up to 26%.</p>

<p>But the poll does not differentiate between online news that is provided by today’s newspaper publishers and that coming from a non-newspaper Web site. Much to its credit, the INNOVATION poll does follow up with this  question: </p>

<blockquote>“When most people think about ‘reading a newspaper’ today, do you think that they include the newspaper’s online news and information websites as part of the definition of reading the newspaper?”</blockquote>

<p>Nearly half—49%-- said that they did not consider a newspaper’s online site as within the definition of “the newspaper.” Another 21%-- a large proportion—were unsure.</p>

<p>This finding raises some strategic uncertainty for newspaper publishers and editors. At this point, many consumers still consider the “newspaper” the physical product. So, for example, at the top of its main Web page it may say “The Philadelphia Inquirer” in the familiar Old English script, but it’s not the "newspaper” for these readers. It’s just online news. So should newspapers be focusing on transferring the newspaper’s brand to the online arena?</p>

<p>I don’t know, based on responses to another question that asks simply, </p>

<blockquote>“Do you personally consider online news from a newspaper site to be as credible as the news printed in the newspaper?” </blockquote>

<p>Two thirds of the adults in the U.S. agreed that credibility was equal to the printed paper, only 14% did not (the rest were undecided). However, this finding is undercut by what the same poll found in measuring the credibility adults place on the newspaper in the first place: On a scale of 0 (no credibility) to 100, the median was 57, a rather so-so vote of confidence. (It bested the publishers in the U.K., where newspapers only had a 50 score, but lagged Germany, where they garnered a median of 67).</p>

<p>Responses to another question also should raise a red flag. Given a list of reasons why the respondents might not read newspapers, 55% agreed that they are “Biased or too narrow of a viewpoint” in their reporting. And, consistent with the previous credibility score, 38% said they are “Not viewed as a credible or trustworthy source of news and information”</p>

<p><strong>Implications for strategy</strong></p>

<p><strong>If the credibility of newspapers in the U.S. is so tepid and objectivity so questioned, then might not publishers be better off distancing their online product from their print products?</strong> If online news is viewed as a new or different product, should publishers try to present themselves to the pubic with a new brand? Something like what General Motors did with Saturn: Create its own identify, a fresh platform, a different business model. To some degree that has worked for GM and Saturn.</p>

<p><strong>Another approach, also borrowing from the auto industry, is to create a new, perhaps high end product, as Toyota did successfully with Lexus.</strong> Instead of creating a Toyota model with more bells and whistles, it created a separately dealer network for a separate brand (sharing some components under the hood only). Might publishers want to keep their current print and online brands for the mass audience but establish new brands with distinctly new content and a different business model for the high (or low) end?</p>

<p>I’m not necessarily advocating for either one. But looking at this empirical data suggests that there there is a need for fresh thinking, for opportunities to be tested—and perhaps some swamps to be avoided. </p>

<p>[Full disclosure: I have occassionally been a consultant for INNOVATION.]<br />
</p>]]></description>
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<dc:date>2007-08-30T19:37:39-05:00</dc:date>
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<title>Looking back: Communications industry spending outpaces GDP growth. Looking ahead: Internet advertising poised to overtake newspaper ad revenue (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/08/15/looking_back_communications_industry_spending_outpaces_gdp_growth_looking_ahead_internet_advertising_poised_to_overtake_newspaper_ad_revenue.php</link>
<description><![CDATA[<p>There have been a number of developments and announcements in recent weeks, which, individually, amount to little more than the now-normal background noise of the media business. But seen collectively, they add further arrows to the growing quiver of ammunition that the media landscape is continuing to sift beneath our feet. </p>

<p>For today, I want to highlight the <a href="http://www.vss.com/news/index.asp?d_News_ID=166">data and analysis published last week </a>by the media-centric private equity firm, Veronis, Suhlis & Stevenson (VSS) in its latest <em>Communications Industry Forecast</em>, covering through 2011. This has nuggets which, if accurate (this <em>is</em> a forecast) would bring to higher resolution the winners and losers in the media arena. For example,<strong> total spending on all communications grew substantially faster than GDP between 2001 and 2006. </strong>Furthermore, VSS predicts that communications industry spending will continue to grow faster than the overall economy through 2011, making it the third growing sector of the economy.</p>

<p>That’s some good news. <strong>On the other hand, the report finds that, for the first time since 1997, consumers spent less time with media in total last year than in the previous year</strong>. VSS believes this decrease, though small in percentage terms, is due to changing consumer behaviors and digital media efficiencies. “The drop in consumer media usage was driven by the continued migration of consumers to digital alternatives for news, information and entertainment, which require less time investment than their traditional media counterparts.” It continues: “Consumers typically watch broadcast or cable television at least 30 minutes per session while they spend as little as five to seven minutes viewing consumer-generated video clips online.”  </p>

<p>VSS does not see this decrease as part of a long term trend, expecting consumer media usage to stabilize in 2007 and increase slightly through 2011. However, this would be driven by time spent with out-of-home media and videogames as the only major segments to achieve accelerating growth in this timeframe. Overall consumer time spent with media is forecast to increase at a compound rate of 0.5% from 2006 to 2011, down substantially to the 0.8% in the previous five-year period.</p>

<p>The real headline, however, is this prognostication: “In what would be a watershed moment in communications history, <strong>VSS predicts that Internet advertising – including pure-play websites and digital extensions of traditional media – will replace newspapers as the largest ad medium in 2011.”</strong></p>

<p>I assume they mean that advertising in <em>printed</em> newspapers will be supplanted by advertising online—which includes the advertising that newspaper publishers generate from their online sites. Still it would be another stake in the heart of what once the biggest rooster in the barnyard.</p>

<p>But here’s another bombshell: <strong>“In addition to shifting their attention to alternative media, consumers are also migrating away from advertising-supported media, such as broadcast TV and newspapers, to consumer-supported platforms, such as cable TV and videogames.” </strong>Time spent with consumer-supported media grew at a compound rate of 19.8% from 2001 to 2006, while time spent with ad-supported media declined 6.3% in the period. This is not a measure of revenue but of consumer time spent. But with all the buzz about everyone moving to totally ad supported models (see Rebuilding Media’s <a href="http://rebuildingmedia.corante.com/archives/2007/08/06/the_wall_street_journal_free_and_strategy.php">latest foray into this space</a>), this finding more than suggests that consumers are willing to part with their discretionary income for the right content or platform.</p>

<p>Another data point is <a href="http://online.wsj.com/article_print/SB118670346621793681.html">found in a piece </a>by Bobby White in <em>The Wall Street Journal </em>(sub. required). "Across the cable TV industry," writes White, "… independent channels are also turning away from TV to the Internet." Black Family History, The Lime Channel, The Employment and Career Channel, Horror Channel and HorseTV are among those that pulled the plug on their cable affiliation in favor a going Internet only.</p>

<blockquote>“The shift illustrates how the Internet is offering a second chance to certain segments of old media. Web-based TV is now becoming a more viable business route, and Internet video is exploding. Running an online-only video channel, which doesn't require expensive cameras and broadcasting gear, is cheaper than operating a cable TV channel. While starting a new cable channel today takes an initial investment of $100 million to $200 million, a broadband channel needs just $5 million to $10 million to get going, says Boston-based research firm <a href="http://www.broadbanddirections.com">Broadband Directions</a>.” </blockquote>

<p>It’s a constant challenge when in the midst of change to separate trends from simple data points. One needs a series of data points over time that show direction. The Journal article may well be a data point that fits into the trends the VSS study provides. It seems though that enough data points are aggregating to confirm some direction with far reaching strategic implications for and broad array of players in the media industry. <br />
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<dc:subject>Convergence</dc:subject>
<dc:date>2007-08-15T16:41:26-05:00</dc:date>
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<title>Disintermediation: Still at work, eroding the old while creating new opportunities (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/05/25/disintermediation_still_at_work_eroding_the_old_while_creating_new_opportunities.php</link>
<description><![CDATA[<p>Back in the early days of consumer online services one of the hot topics for prognosticators was the expectation of <a href="http://www.informationweek.com/blog/main/archives/2005/12/disintermediati.html">“disintermediation.” </a><br />
<strong>In brief, this referred to cutting out middlemen in the supply chain,</strong> such as stockbrokers between buyers and sellers of securities. Online services, then the Internet, they predicted, would make transactions more efficient by cutting out unneeded intermediaries.</p>

<p>Although talk about disintermediation has subsided and the predictions of some self proclaimed visionaries have not been fulfilled, the reality is that this phenomenon has in fact been operating and is picking up steam.</p>

<p>It is most clear in many financial transactions. Pre Internet I recall paying about $150 on average to buy or sell a stock. I’d have to call a broker, who would call me back later with the results of the order. And he or she got a hefty commission. Today, services such as eTrade, Fidelity and many others facilitate electronic orders that pass through them to the exchanges. Commissions have fallen to as low as $5 a trade.</p>

<p> eBay is a disintermediation vehicle for many types of transaction. About eight years ago, cleaning out the basement of the house where I was raised, I came across a stash of Playboy magazines dating from the early 1960s and Life magazines from the same era. My first reaction was to check on their value with some used magazine and book stores around. They, of course, would have bought them below the market rate so they could retail them for a profit. But I stumbled across this new eBay thing, listed them and sold them myself at “retail,” bypassing the intermediary. Moreover, I was able to reach a national (at the time) audience, while the local retailer had to base its price on a smaller, local market.</p>

<p><strong>With its original direct to consumer business model, Dell disintermediated computer retailers.</strong> Paradoxically, HP has helped rejuvenate that channel and Dell has <a href="http://www.twice.com/article/CA6446260.html?industryid=23104 ">just this week acknowledged</a> that it will sell through retailers. As I keep reminding my marketing students, the word “some” is a big word. <em>Some</em> people may like going direct, but <em>some</em> people still like to call a broker, go to Blockbuster, buy from Wal-Mart. <strong>For now, disintermediation is not an absolute—it’s an alternative.</strong></p>

<p>The process continues. Netflix started the disintermediation of video rental stores—and will itself be bypassed by downloaded videos unless it is successful in becoming “one of them.” Much software is downloaded, not packaged, hence stores like Egghead and CompUSA have died or had to retrench.</p>

<p>Which bring us to the media world. The first high profile threat was Napster, which was the ultimate in disintermediation by allowing individuals to trade music with each other. After some fumbling, the recorded music industry has reached a degree of accommodation with the technology through iTunes and its competitors. Bye-bye Virgin Music Superstores, Tower Records and a host of others.</p>

<p>Newspapers have seen a portion of their high margin classified ads disintermediated by Craigslist and Monster.com. Why pay those high per word rates when you can reach more people, in a searchable format, than in the shrinking newspaper. Advertisers have learned about disintermediation as well. While banner ads have a third party middleman, Google’s <a href="http://adwords.google.com/">AdSense or AdWords</a>  is far more efficient: pay only when used.</p>

<p>The legacy television networks are scrambling to prevent disintermediation. Postings of network shows on YouTube and the like were a threat to the networks and their local affiliates and had to be stopped. To one degree or another ABC, Fox NBC and CBS  have elected to disintermediate their own local affiliates by allowing viewers to access many network shows online directly from their own Web site. Meanwhile, <a href="http://www.paidcontent.org/entry/419-its-official-nbcu-news-corp-announce-video-sharing-jv-aol-msn-myspace-y/">NBC has engaged in deals </a>to distrubute its programming via numerous Web sites, <a href="http://www.paidcontent.org/entry/419-cbs-to-announce-significant-content-deals-with-aol-msn-joost-in-talks-w/">as has CBS</a>.</p>

<p>Disintermediation is not necessarily a losing proposition for the media industry. It’s just a matter of learning how to use it to its advantage. For example, last week the season finale of the popular TV series Grey’s Anatomy <a href="http://online.wsj.com/article/SB117936722585905760.html ">featured a soundtrack </a><br />
by singer Ingrid Michaelson. Never heard of her? Not surprising, as she does not have a recording contract. She was found on MySpace by a firm that specializes in locating undiscovered talent (of which there is much) and using their works on TV shows and commercials for far less than it cost to license the music of established artists from a record label.</p>

<p>Because she does not have a record company contract, when one of her songs gets downloaded from iTunes, she pockets $.63 of the $.99 charge, compared to the 10 to 15 cents a major label artist gets sent. That amounts to $37,800 from the 60,000 times her songs have been downloaded. Ms. Michaelson has a gig she would likely have never had before MySpace, income in excess of what she would likely have earned from her music before iTunes. And ABC bolsters its profitability by a few dollars.</p>

<p>That’s the kind of creativity the newspaper industry needs as well. <strong>Disintermediation will ebb and flow. But the net will be more flow than ebb.</strong><br />
</p>]]></description>
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<dc:date>2007-05-25T14:32:24-05:00</dc:date>
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