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<title>Rebuilding Media</title>
<link>/home/corante/public_html/rebuildingmedia/</link>
<description>The fate of media</description>
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<dc:creator>bcompaine@post.harvard.edu</dc:creator>
<dc:date>2009-03-27T16:52:04-05:00</dc:date>
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<title>For-Profit, Not-for-Profit, Unprofitable for-Profit: All to be Part of the Media Model Mix (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2009/03/27/forprofit_notforprofit_unprofitable_forprofit_all_to_be_part_of_the_media_model_mix.php</link>
<description><![CDATA[<p><strong>A college classmate, Peter, who lives in Ann Arbor, Michigan, asked me what “my take” was on the changes in the media world</strong>, referring to the <em>de facto</em> demise<a href="http://www.nytimes.com/2009/03/24/business/media/24paper.html"> of this home town <em><em>Ann Arbor News</em></em></a>. </p>

<p>If you’ve been on vacation in Bali and didn’t want to pay the $15 a day resort Internet fee, the shut down of the 45,000 circulation News will make this the first city to lose its newspaper. The plan, according to owner Advance Publications, is to completely shut down the operation, lay off all empoylees, then start fresh with two new companies that will need far fewer staff. One, a Web venture called AnnArbor.com, will have some original reporting but rely substantially on reader input and community forums. A second company is described as a printing company that will publish a twice weekly newspaper fo some sort. Advance is also cutting back its daily newspapers in Flint, Saginaw, and Bay City to a thrice weekly schedule.</p>

<p><strong>Types of organizations eligible for non-profit status under IRS 501(c)</strong><br />
<img alt="IRS%20nonprofit.gif" src="http://rebuildingmedia.corante.com/IRS%20nonprofit.gif" width="422" height="373""align=right"/ align="right"  /></p>

<p>My take, I wrote Peter, is that<strong> I suspect new players will see it as an opportunity to pick up the slack. </strong>They will enter with a different expense base. Maybe no single one will totally replace today's version of the newspaper, but in aggregate they will cover whatever territory for which there is a demand, e.g., an entertainment paper-- probably ad supported. More local stuff online. More stuff you can view on iPhone-like devices or Kindle-like. We’re in a period of fits and starts, but if there is a market there will be big guys or entrepreneurs who will fill the gaps. At the premium end there is the example of the for-profit (they hope) <a href="http://www.GlobalPost.com">GlobalPost.com</a>. The low end may be the for-profit (they hope) citizen journalist new AnnArbor.com.</p>

<p>But what about the not-for-profit model, a proposal popularized by an <a href="http://www.nytimes.com/2009/01/28/opinion/28swensen.html">op-ed piece</a>  in <em>The New York Times</em> last month?  <strong>An academic study being prepared for publication in the <a href="http://www.informaworld.com/smpp/title~content=t775653677~db%20=all">Journal of Media Economics</a> this summer (I’ll post more details in July) looks at the fortunes of nonprofits in the magazine business.</strong> It notes that “nonprofit” can take many forms, both legally and as operational models. Many not for profits rely heavily on advertising revenue, just as their for-profit cousins. The study observes that they can be just as susceptible  to economic downturns as for profit publications.</p>

<p>Indeed, at a <a href="http://www.mslawevents.com/">small conference</a> I attended earlier this month, <strong>I pointedly asked Rick Edmonds of the <a href="http://www.poynter.org/">Poynter Institute</a> whether the general downward pressures facing the newspaper industry had affected the <em>St. Petersburg Times</em></strong>. That paper is something of the poster child for the non-profit model. The paper is controlled by a foundation set up by the late Nelson Poynter. If the paper has a surplus – the nonprofit term for profit—it declares a dividend. This is turn is the primary source of support for the many good program of the Poynter Institute. Edmunds had to admit that the Times is indeed taking a hit from the same forces felt by all newspapers. It has made staff cuts in its newsroom to help keep up profit. Even so, dividends are down. The Poynter Institute has a comfortable cash reserve for now. But the larger point is that the Times as well as the Institute are not immune to the forces and trends in the industry or the economy.</p>

<p>Philanthropic organizations—even the wealthiest—cannot defy gravity. Harvard, the richest of universities, is having to make major cutback because its endowment—line the financial markets—<a href="http://www.bloomberg.com/apps/news?pid=20601103&sid=alRCxiYioRUI&refer=us">shrunk 22%</a> ($8 billion) between July and October 2008 alone. </p>

<p>So let’s suppose that a newspaper does indeed have a billion dollar endowment behind it. To generate income it must invest that money somewhere. The more aggressively it’s invested, the more money for the newsroom. If invested in Treasury notes, the endowment is safer—but it may be short changing its mission—essentially leaving money on the table that could be used for journalism. So it takes a moderate course of investment. And suppose that lets the endowment generate a 5% return devoted to newspaper operations. That would be $50 million initially, a nice subsidy to keep up salaries, news bureaus, staffing. But what happens, as it has this past year, if the invested funds lose 20% of their value—well under the markets overall financial loses in the past year, thanks to our hypothetical endowment's conservative portfolio. </p>

<p>Now, with an $800 million portfolio, if it still drew 5%, it could only add $40 million to its income. What’s a publisher to do? Just as advertising and circulation revenue are falling, so is the endowment income that could otherwise prop up its finances. True, it may be better off than its fully for- profit brethren. But it will inevitably need to make cuts: in personnel, in travel, in salaries—the same types of cuts we hear about weekly.</p>

<p>So not-for-profit is not <em>the</em> solution, endowments are not <em>the</em> solution. What is?</p>

<p>As I wrote to Peter, there is not <em><strong>a</strong></em> solution. We have left behind an either/or world for one of many options. There is opportunity for  non-profits, such as the well established <a href="http://pulitzercenter.org/">Pulitzer Center on Crisis Reporting</a> or the new<a href="http://www.propublica.org/"> Pro Publica</a>. The entrepreneurial for-profit sector  is represented by a new model with GlobalPost. The <a href="http://rebuildingmedia.corante.com/archives/2008/12/16/detroit_free_press_to_offer_a_robust_digital_version_but_is_it_enough.php">Detroit newspapers</a> are leading the way (or were pushed) for daily newspapers in hybrid online and print. Advance Publications is trying out another for profit model in Ann Arbor.</p>

<p><strong>The result will be an evolving stew of print, online, mobile, video and audio news sources—international, national, local and hyperlocal. For profit and not for profit. From existing well known media companies, from nonmedia players, from entrepreneurial start-ups. Those that will be successful and those that will prove unsuccessful.</strong></p>

<p>When I teach about marketing, the most important word I emphasize is the word <strong>“some</strong>.” I tell them not to think in terms of “<em>People</em> want more news” or “<em>People</em> are willing (or unwilling) to pay for…” Market segmentation is about “some." “Some people” want. “Some people” will pay. Some. The digital technologies here and still emerging make it far more efficient to provide news, entertainment, whatever, to each of us in more forms than at any time in history.<br />
</p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2009-03-27T16:52:04-05:00</dc:date>
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<item>
<title>From a Knowledge- to a Relationship Economy (Dorian Benkoil)</title>
<link>http://rebuildingmedia.corante.com/archives/2009/03/12/from_a_knowledge_to_a_relationship_economy.php</link>
<description><![CDATA[<p>At the <a href="http://www.digidaysocial.com/">Digiday Social  conference</a> today, Alan Brody of <a href="http://www.ibreakfast.com">iBreakfast</a> conjectured that we’re moving into a “relationship economy” that’s replacing the current “knowledge economy.” (Made me think of  Howard Lindzon’s <a href="http://www.socialleveragellc.com/">Social Leverage</a> -- his thesis, in a nutshell, that using relationships and “leveraging” their power is now beating the concept of “financial leverage.”) Brody  talked of how relationships -- built up over years, with special people who can hire, do favors, etc. -- cannot be outsourced to faceless people overseas, while knowledge work can. He said there are MBAs and college-educated people walking around India and Zimbabwe with every bit of useful knowledge of the people with multiple degrees in the U.S. who used to be able to use that knowledge they’d acquired to make sure they’d “never have to dig a ditch.”</p>

<p>Still, even in a relationship economy, the technology speeds things up, adds leverage, power.  Companies like <a href="http://www.socialvibe.com/">Social Vibe</a>, whose CEO Joe Marchese was also at the conference, have shortened the timeline for creating relationships from years to months. Its passionate users select ads to place on their social network pages (such as on Facebook and MySpace) and then designate charities to receive any funds they earn. Those users are passionate, and feel a tremendous connection -- a relationship, if you will -- with SocialVibe.</p>

<p>Still, unlike a purely transactional commercial relationship, this one, because it runs deeper  is more easy for Social Vibe to violate. The company will have to treat their passionate users with extreme care and nurturing. The company, venture-funded, seeking profit, and having arrived at their current model more by accident than by grand plan, must trust its backers to not push for fast cash above all. Marchese assured me in a previous discussion (for the <a href="http://www.wemedia.com">We Media </a>conference), that the backers -- including  VCs JAFCO and Redpoint -- won’t subjugate the need to develop and care for users to the need to turn a profit. At  We Media conference there seemed something of a consensus that, in fact, by doing social good many now believe profits will be stronger over time.</p>

<p>(Note that both iBreakfast and We Media have been media partners of our show, Naked Media.)</p>]]></description>
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<dc:subject>Internet</dc:subject>
<dc:date>2009-03-12T20:48:58-05:00</dc:date>
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<item>
<title>More than symbolic: Out of Town News in Harvard Square to close (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/11/20/more_than_symbolic_out_of_town_news_in_harvard_square_to_close.php</link>
<description><![CDATA[<p>There is no dearth of bad news about the state of the newspaper business: Declining circulation and advertising linage, translating into repeated downsizing of staff and bureaus.</p>

<p>But much of that is abstract for those not actually losing jobs. So here’s a blast that brings the harsh reality home: Out of Town News, the venerable international news outlet in the epicenter of Harvard Square, in the epicenter of one of the more literate nooks of the world, is closing.</p>

<p>Out of Town News used to be a bustling hub, situated just outside Harvard Yard, across from the Harvard Coop bookstore, at the literal crossroads of Massachusetts Ave, JFK Street and Brattle Street. It was at the entrance (or exit) to the Red Line of the subway system.</p>

<p>As the <a href="http://www.boston.com/news/local/massachusetts/articles/2008/11/20/plan_to_shutter_newsstand_pierces_heart_of_harvard_sq/?page=full">Boston Globe reported</a>: </p>

<blockquote>John Kenneth Galbraith bought a copy of Le Monde there every day. Julia Child searched for obscure Italian and German cooking magazines, and Robert Frost once stopped by - it actually was a snowy evening - to get directions to a reading. </blockquote>
<img alt="out%20of%20town%20news.jpg" src="http://rebuildingmedia.corante.com/out%20of%20town%20news.jpg" width="318" height="310" />

<p>I used to stop by often. Outside there were stacks of the <em>Globe</em> and <em>Herald, The New York Times, New York Post</em> and the <em>Daily News</em>, <em>Wall Street Journal</em> and <em>Washington Post</em>.  Inside were shelves laden with newspapers from Los Angeles, Philadelphia, Denver, Athens, Tel Aviv, London, Paris, Frankfurt, Tokyo: Indeed, 200 cities. Its name was truth in advertising. There were also hundreds of magazine titles, inside and outside. Customers could stand there and browse—or even read—without fear of being asked to move along.</p>

<p>But times change. I haven’t bought anything from Out of Town News in maybe 10 years. And apparently many others haven’t. Galbraith and Child are gone—replaced by a new generation that can read today’s <em>Le Monde</em> online—instead of paying $4 for a two day old issue. </p>

<p>Out of Town News was started by Sheldon Cohen in 1955. Previously he hawked newspapers with his father at the subway station. I met Cohen in the early 1980s. At the time I was working at a policy research program at Harvard, trying to scope out the implications of the inevitable transition to digital for the information industry. For a guy with ink under his nails, he was precociously curious not only about what threats that might have for the print business but what opportunities it might hold for him.</p>

<p>Though later I would see him now and then in the Square, I don’t know for sure where those few discussions lead him. But with great timing—maybe luck, maybe insight—he sold his business to Hudson News in 1994—yes, the year that the Internet went commercial and the Netscape browser was released. Hudson News is the purveyor of print media and over priced gum at newsstands in many airports. According to the Globe, Cohen, now 77, wept when he was told that the kiosk would be closed.</p>

<p>Institutions need to sunset when they have outlived their usefulness. There is probably a majority of  two or three generations of Harvard students who have walked through Harvard Square for four years and never stopped into Out of Town News or even thought much about it. I wonder what will be the media institutions that disappear for them to shed a tear over when they look back.</p>

<p><strong>[Added March 30, 2009: Reports of the death of Out-of-Town News were a bit premature. See this <a href="http://rebuildingmedia.corante.com/archives/2009_01.php">brief update</a>.]</strong></p>]]></description>
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<dc:subject></dc:subject>
<dc:date>2008-11-20T12:56:45-05:00</dc:date>
</item>
<item>
<title>Transforming American Newspapers (Part 2) (Vin Crosbie)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/08/24/transforming_american_newspapers_part_2.php</link>
<description><![CDATA[<p>(<em><a href="http://rebuildingmedia.corante.com/archives/2008/08/20/transforming_american_newspapers_part_1.php">Continued from Part 1</a></em>)</p>

<center>Violating the Principle of Supply & Demand</center>

<p>If the major reason for the American daily newspaper industry's demise were its stories contained too many dangling participles, then the industry could more easily comprehend its situation than instead hearing that the reason was it had violated the Principle of Supply & Demand.</p>

<p>The understanding of economics, particularly media economics, has <a href="http://www.amazon.com/Mathematician-Reads-Newspaper-Allen-Paulos/dp/038548254X/ref=pd_sim_b_2/102-4390827-8552144" target="_blank">never been its strong suit</a>, except if the topic is how many tons of newsprint to buy, how many points a major stock market dropped, or how cut expenses to match revenues. Most newspaper publishers, editors, or journalists tends to equate economics as solely the science of government financial policy, household spending, Wall Street speculation, and petroleum pricing. They don't understand or have forgotten that a major branch of it is the behavioral science of <a href="http://en.wikipedia.org/wiki/Microeconomics" target="_blank">Microeconomics</a> - the study of how individuals make decisions to allocate their time and activities.</p>

<p>The main <a href="http://en.wikipedia.org/wiki/Paradigm" target="_blank">paradigm</a> of microeconomics is known as <a href="http://en.wikipedia.org/wiki/Rational_choice_theory" target=_blank"><em>rational choice theory</em> or <em>rational action theory</em></a>, which states that individuals choose the best action according to their preferences and what constraints of supply, demand, time, and access face them. In it now lays the demise of American daily newspapers as we know them.</p>

<p>How did the American daily newspaper industry violate the Principle of Supply & Demand by failing to adapt the industry's core product to a radical change in consumers' supply of news and information during the past 35 years? To understand how, both start and end at the roots of the newspaper industry. </p>

<p>Start in the European city of Strasbourg during 1605 when the world's first newspaper began publication. It used a technology developed there 164 years earlier by the metalworker Johannes Gutenberg, who had invented <en>a device for producing innumerable copies of the same text</em>. (Please keep that concept in mind, because it's now moldering the newspaper industry). The Supply & Demand equation for accessing daily changing information was then quite the <em>opposite</em> it is today: Consumers had little or no supply of daily news until the daily newspaper. So to produce newspapers, this adaption of Gutenberg's book printing technology spread quickly worldwide.<br />
 <br />
Some modern critics of newspapers say the industry is <em>leaden</em> and <em>'doesn't think outside the box.'</em> They probably don't realize the historical irony that underlay their criticisms. The core of Gutenberg's technology was a box containing <em>lead</em> type whose impressions could print innumerable copies of the same thing. In that core is the inherent limitation that <em>it produces the same edition for everyone.</em> Although in the 19th Century steam and later electrical power speeded Gutenberg's technology and the introduction of offset lithography during the middle of the 20th Century eliminated its use of lead, the analog technology used to produce today's daily newspapers is still Gutenberg's. Indeed, today's analog printing technology still has the same limitation that it had in Gutenberg's days - <em>it produces the same edition for everyone.</em></p>

<p>That technological limitation delineated the newspaper industry's editorial and advertising practices during the past four centuries. Because each edition had a finite number of pages and was printed by analog technology had to produce the <em>same</em> for everyone at once, newspaper editors had to select stories according to two criteria:</p>]]></description>
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<dc:subject>Newspapers</dc:subject>
<dc:date>2008-08-24T23:56:15-05:00</dc:date>
</item>
<item>
<title>Transforming American Newspapers (Part 1) (Vin Crosbie)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/08/20/transforming_american_newspapers_part_1.php</link>
<description><![CDATA[<p>Ignorance isn't bliss to the dying. Witness the pathos of American daily newspaper companies. Most have finally begun to realize that the deterioration of their businesses isn't cyclical but grave. Yet few, if any, understand why. Almost all grasp for the reasons.</p>

<p>Some attribute their grave condition to advertisers suddenly switching huge portions of spending from print to online - an excuse that ignores more than 30 years of declines in those newspapers' printed editions' circulations and readerships. Some others attribute their deterioration to not having transplanted their content into online quickly enough -an excuse that ignores not only the dozen years they've spent transplanting it but how their online editions are now read even less frequently and less thoroughly than their printed editions.</p>

<p>Most of the print newspaper experts who diagnose these companies' condition still prescribe <a href="http://www.ajr.org/Articles.asp?id=3853" Target="_blank">stale nostrums</a> such as more consumer focus groups, subscription price incentives, more stylish typography, or shorter stories. Meanwhile, most of the experts who diagnose these companies' Web sites prescribe balms and accessories such as giving blogs to reporters, adding video, or having the readers themselves report the stories. American daily newspaper companies have long been too financially impatient to submit themselves to anything but ostensibly quick cures and they've even longer been too conceptually myopic to perceive the real reasons for their declines.</p>

<p>I'll declare the real reasons. There are but two and neither has anything to do with <em>multimedia, 'convergence', blogs, 'Web 2.0', 'citizen journalism,'</em> or any ancillary topics you may have heard presented at New Media conferences this millennium.</p>

<p>Nor is either of the real reasons advertisers' abandonment of printed newspapers. Their abandonment is a symptom, not the reason for the decline. Contrary to myopia of many newspaper executives, advertisers aren't newspapers' primary customers. Although advertising revenues may be sunshine for newspaper executives, the roots of their business are readers. A newspaper with readers will attract advertisers but a newspaper without readers will not. Readers ultimately support and sustain the newspaper business.</p>

<p>To understand the real reasons why the American daily newspaper industry is dying, first understand why more and more Americans are no longer reading daily papers and how their abandonment of newspapers has been wrought by changes in their own media economics. Also comprehend why the epicenter of the newspaper industry's problems in post-Industrial countries is America and exactly how grave the situation is there.<br />
</p>]]></description>
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<dc:subject>Newspapers</dc:subject>
<dc:date>2008-08-20T19:59:55-05:00</dc:date>
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<item>
<title>Random News, No Preference (Dorian Benkoil)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/07/14/random_news_no_preference.php</link>
<description><![CDATA[<p>For the <a href="http://live.scribemedia.org/">upcoming episode</a> of <a href="http://nakedmedia.org">Naked Media</a>, I’ll be speaking with <span style="font-weight:bold;">Patrick Spain</span> and <span style="font-weight:bold;">Michael Wolff</span>, co-founders of Newser.com.  Preparing one of the “fun” segments of the show, we went out on the street this morning and asked about a dozen people of all ilks where they get their news. Once again (as with <a href="http://www.scribemedia.org/2008/07/02/twitter-in-the-street/">our segment on Twitter</a>), I’m reminded that we in the biz need to remind ourselves that “normal” people don’t focus on a lot of the things that obsess us. A number of folks who looked to be in their twenties and thirties said they didn’t bother with the Internet, and instead go for free newspapers or TV.  Or perhaps check NYTimes.com and nothing else. Most didn’t know, whether they were looking at the Web or TV, what “brand” of news they were consuming, though some did refer to a specific TV channel by number (‘I watch channel 5”)  or just “my email” or “The Internet” or, perhaps, “AOL.” No one in our non-car culture here in New York mentioned radio.</p>

<p>No one talked about the “experience” and only one guy (a ringer from Scribe Media who was happening by) talked about RSS feeds or doing any personalized aggregation, or using any new technologies. None seemed terribly able to say why they watched one channel or Web site over another. It all seemed rather random and haphazard, that folks just happened upon a channel, whether TV or Web, and stuck with whatever they were fed. Few expressed a strong preference for any news or information brand.</p>

<p>You can write and shoot and brand and produce your heart out. But whether your stuff gets seen might all come down to whether your bizdev folk got the headline on the AOL or Yahoo homepages.</p>]]></description>
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<dc:subject>Internet</dc:subject>
<dc:date>2008-07-14T14:28:05-05:00</dc:date>
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<item>
<title>The Real Threat to AP (Dorian Benkoil)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/06/17/the_real_threat_to_ap.php</link>
<description><![CDATA[<p>There’s a lot of grumbling and retorting about the <a href="http://biz.yahoo.com/ap/080616/ap_bloggers.html?.v=4">AP’s attempt to then sort-of retreat from</a> making bloggers either paraphrase or take down their pickups of material from the venerated wire service. But there’s a more immediate problem that runs deeper than complaints from bloggers like <a href="http://www.techcrunch.com/2008/06/16/heres-our-new-policy-on-ap-stories-theyre-banned/">Michael Arrington</a>, <a href="http://www.buzzmachine.com/2008/06/16/ap-hole-dig/">Jeff Jarvis</a> or <a href="http://jeffnolan.com/wp/2008/06/16/the-ap-blogger-wars-of-2008/">Jeff Nolan</a>.</p>

<p>A few weeks back the editor of the <span style="font-style: italic;">Cleveland Plain Dealer </span><a href="http://www.onthemedia.org/transcripts/2008/04/25/04">on "On the Media"</a> talked about how newspapers in Ohio were reaping great benefits trading material, and linking and cross linking. More importantly, she said she was no longer reliant on The Associated Press for her stories from the region but instead was getting the original versions direct from the other sources around the state <i>rather than paying “a big chunk” of her budget, about $1 million</i> for rewritten AP stories. Picking up directly, on the Web, and putting other papers’ stories directly in the newspaper was also better quality, she said, and readers were noticing:</p>

<blockquote>“I mean, we've always had access to news from all over the state. It was just, you know, it went through the AP mill. I frankly think we're getting better, more distinctively written stories because they're not going through the AP mill.”</blockquote>
If local papers skip the AP, that means the core constituency is in revolt. That will potentially be more corrosive than the fight with the blogosphere over fair use.  "As long as there are are two papers to trade articles, the AP will exist," one rake at the  wire service -- where I worked for seven years on the international desk and as a foreign correspondent -- quipped to me once. But what if the members form their own cooperatives and cut out the AP as middleman?

<p>I’m not saying this will happen immediately. AP, whose core business is the not-for-profit cooperative dues of member newspapers, has offered to cut its rates starting next year. Newspapers, despite ad and circulation declines for decades, have been notoriously slow moving, and many will be reluctant to pick up content from papers they might think of as competitors; the AP has given them the cover they sought to do so less blatantly. But the economic pressures are only increasing as revenues and readership decline more precipitously, and any success in Ohio could be the thin edge of a wedge. “We've set up this little cooperative,” said the <span style="font-style: italic;">Plain Dealer</span> editor, Susan Goldberg. “I don't know how it'll work in the future, but right now it's working really well.”</p>

<p>Add to that AP’s deal to have its direct results placed higher in Google than member papers, further pissing them off, and newspapers will look harder at the Ohio example. We're talking months or perhaps years, certainly not decades. The example could spread nationally or internationally.</p>

<p>CEO Tom Curley has been leading the AP into a future in which an increasing share of its revenues comes from sources other than member dues, such as direct photo revenues, Web content services and broadcast fees. But the transformation may not be fast enough.  AP doesn't have the luxury of Bloomberg or Thomson Reuters in which news gathering can be supported by financial terminals that really bring in the bucks.</p>

<p>AP should own the Web. It has its roots in the trading and sharing of information. It gets a significant chunk of revenue from providing the backbone through which others pass content. It coded and tagged and parsed content with everything from category codes to prioritization markings, and ways to match text and photos decades before those practices became fashionable for everyone. But culture and old habits are very hard to change, and I fear for the company's viability hope it can work out a more creative win-win solution for all.</p>]]></description>
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<dc:subject>Newspapers</dc:subject>
<dc:date>2008-06-17T16:07:40-05:00</dc:date>
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<title>CBS Buying CNET Makes Sense? (Dorian Benkoil)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/05/15/cbs_buying_cnet_makes_sense.php</link>
<description><![CDATA[<p><a href="http://www.paidcontent.org/entry/419-breaking-cbs-acquiring-cnet-for-18-billion/">CBS buying CNET </a>might make sense financially and the chart they released (see bottom of <a href="http://www.alleyinsider.com/2008/5/cbs_buying_cnet_for_1_8_billion">post</a>) showing the various properties makes a good case for "synergies" of adding unduplicated audience in various verticals. CBS Chief Les Moonves, in PaidContent <a href="http://www.paidcontent.org/entry/419-cbs-cnet-interview-leslie-moonves/#extended">interview</a>, makes a good case for the assets and how they all fit.</p>

<p>It's the operational part -- integrating the two -- that will be a challenge. Very different cultures, even if CNET is one of the more traditional-style companies in its space.</p>]]></description>
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<dc:subject>Internet</dc:subject>
<dc:date>2008-05-15T09:43:44-05:00</dc:date>
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<title>The Freemium Business Model: Anything There for the Media? (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/03/20/the_freemium_business_model_anything_there_for_the_media.php</link>
<description><![CDATA[<p>Have you heard about the<a href="http://redeye.firstround.com/2007/03/the_first_penny.html "> “Freemium” business model</a>? It’s a label offered by <strike>James Governor</strike> Jared Lukin in a “name-that-model” contest proposed almost exactly two years ago in a post at <a href="http://avc.blogs.com/a_vc/">A VC</a>  by Fred Wilson, a partner in a New York venture capital firm.</p>

<p>Wilson looked at many of the more successful Web ventures and observed that what they had in common was a basic service that they offered for free and a step-up premium service that they charged for.</p>

<p>The basic voice over IP service <a href="http://www.skype.com">Skype</a>,  for example, lets  users call anyone anywhere for no cost, so long as both the caller and callee are at broadband-connected computers. However, if you really want to be able to call anyone anywhere—that is, to a land line or cell phone -- there are per minute charges. Want voice mail? Upgrade to Skype Pro.</p>

<p>A wonderful service I use called <a href="http://www.logmein.com">LogMeIn</a> employs a similar approach. It gives me access to my desktop computer from any other computer, anywhere. A free version lets me see all my directories and files and transfer them to my remote laptop. The upgraded version actually displays the screen of my desktop, with access to any program or file, as though it was on my remote computer.</p>

<p>There are many other examples.</p>

<p>But for the Freemium model to work, Wilson observed there are other characteristics that demarcated the more successful implementations and the others:</p>

<p>•	Ideally, they don’t require any downloads or  plug ins to start. Lots of exceptions here, but it is a helpful goal. <br />
•	Support every browser with any material market share. There is no excuse these days to be FireFox or Safari challenged<br />
•	Make sure the service works on various flavors of Windows, OSX, and Linux. </p>

<p>In short, he says, eliminate all barriers to the initial customer acquisition.</p>

<p>But unlike 30 day free trials before having to pay, a true Freemium experience ensures that whatever the customer gets day one for free they are always going to get for free.  Nothing is more irritating to a potential customer than a “bait and switch.” </p>

<p>If Freemium is such a great approach, why wasn’t <em>The New York Times’</em> foray into this model more successful? It gave away a basic service and, with <a href="http://www.businessweek.com/magazine/content/05_39/b3952034.htm">Times Select</a>, offered a premium upgrade.</p>

<p>Part of the answer (there is sometimes but not usually a silver bullet) may be that the model is most likely to succeed when the customer implicitly understands why the paid service has to cost money. Free e-mail accounts that offer greater storage for a fee. Termination cost on other carriers networks in the Skype model is explicit justification. In the case of TimesSelect, it would be obvious to most readers that arbitrary withholding of access to some portions of content was not related to significant costs. It may have made some sense as a “value” play, yet it clearly did not work. “But if your free service is loved and you do a good job articulating the value that comes with the paid service, you can convert to paying users with good results,” concludes Wilson.</p>

<p><img alt="penny_gap.JPG" src="http://rebuildingmedia.corante.com/penny_gap.JPG" width="360" height="345" /><br />
The Freemium model was augmented one year later by another venture capitalist, Josh Kopelman. He has labeled his observation <a href="http://redeye.firstround.com/2007/03/the_first_penny.html">“The Penny Gap.”</a>   I recall meeting Kopelman when I was teaching at Temple University in Philadelphia. He had started <a href="http://web.archive.org/web/19990420023219/www.infonautics.com/company/index.html">Infonautics Corporation</a>,  the predecessor of today's <a href="http://www.highbeam.com/">High Beam Research</a>,  in the early Internet days. I assume from that he learned some lessons about offering a subscription service that gave users access to a wide range of magazines, journals, reference and newspaper material. (And that he was more successful with a subsequent venture, Half.com, acquired by eBay).</p>

<p>The Penny Gap says in essence that getting a user to go from free to any sort of payment, even a penny, is harder that getting a paying subscriber to pay more. Going from free to $1.00 is a much higher hurdle than from $1 to $2, even though the difference is the same. The Penny Gap is a disconnect with classical economic theory, which would hold that demand increases as the price decreases. As Kopelman illustrated in the accompany figure, getting users to make any financial commitment is the greater hurdle than the amount itself.</p>

<p>What does this say about the content-heavy online ventures of the legacy media business? In large measure it helps explain why they settled for the most part (well, except for <em>The Wall Street Journal</em>) on an advertiser supported Web model. From <em>USA Today</em> to <em>Slate</em> to <i>The New York Times</i> media sites have tried and failed to make a user pay model stick, despite offering some high grade content.</p>

<p>But by dissecting the successful non-media sites that have achieved a substantial user-pay component, could media firms find areas where they can truly find value added to justify a premium? I’m not optimistic. Two years ago I might have offered that a comprehensive ad-free video service could be sold at a premium. Recall CNN tried that with its Pipeline service, providing real time video streams and an archive of telecasts. It met many Freemium characteristics, including a presumption of additional cost for all the storage and bandwidth. Apparently Time Warner determined that more advertising revenue outweighed the subscription dollars. <a href="www.hulu.com">Hulu</a>,  the new NBC Universal-News Corporation joint venture, is all free, all the time. It has not made noises about offering paid-for premium content. </p>

<p><strong>The bottom line is that as a generalization the media business may not get over the Penny Gap chasm</strong>. For those firms that have been on the electronic side, where advertiser supported has long been the total revenue stream, maintaining that model may be easiest to accept. For that segment of the print media that has been used to drawing at least some of its revenue from consumers, resigning itself to only advertising  may be tougher. And perhaps a bit of a blow to its self-esteem.<br />
</p>]]></description>
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<dc:date>2008-03-20T19:36:55-05:00</dc:date>
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<title>Microsoft and Yahoo (Microhoo?) Makes Time-Warner/AOL Merger Look Good (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2008/02/02/microsoft_and_yahoo_microhoo_makes_timewarneraol_merger_look_good.php</link>
<description><![CDATA[<p>We know—or thought we knew—that Bill Gates and Steve Ballmer are smart fellows. But smart, as in understanding software architecture or how to manage a company or develop products is a different kind of smart than strategic smart. Apparently Messrs Gates and Ballmer don’t have the smart big acquisition gene.</p>

<p>I say this as an outsider. I don’t have access to the crunched numbers and five year outlooks no doubt ginned up by the Microsoft investment bankers. And, to be sure, many business pundits have a similar pat justification, all along the lines that both Microsoft and Yahoo have persistently tried to best Google but failed. “No one can compete with Google on their own anymore,” <a href="http://www.nytimes.com/2008/02/02/technology/02yahoo.html">says Jon Miller</a> the former chairman and chief executive of AOL. “There has to be consolidation among the major players. </p>

<p>Suddenly Microsoft, just a few years ago the bad boy of the computer galaxy, is—what—the white knight? Mark Read, director of strategy for the WPP Group, which owns ad agencies like JWT and Ogilvy & Mather, opined, “It is good for investment. It is good for competition.”</p>

<p>A combined Microsoft and Yahoo, <a href="http://www.nytimes.com/2008/02/02/technology/02yahoo.html">notes <em>The New York Times</em></a>, would beat Google in Web traffic and come closer in ad revenues. Most importantly, the pair would give Google a greater challenge as it tried to enter display advertising, because Yahoo has the largest share of that market. </p>

<p>But wait a second. What does a merger with Yahoo really do for Microsoft—to the tune of  a cool $44 billion? Lets look at some numbers. <img alt="search_historical_share.JPG" src="http://rebuildingmedia.corante.com/search_historical_share.JPG" width="419" height="400 align="right" /></p>

<p>Google has grown dramatically, going from zero to $17 billion in revenue. It is highly profitable, a bit (well, $200 million) over $4 billion in 2007. Very impressive. But Microsoft had almost 3.5 times that revenue -- $58 billion—and four times the profit-- $17 billion.</p>

<p><strong>So what does Yahoo bring to the party?</strong> Not even $7 billion in revenue and a piddling $660 million in profit. It brings a search engine that’s technically pretty good. But Microsoft already has a comparable piece of technology. Yes, most of its revenue is derived form online advertising, nearly twice that of Microsoft.</p>

<p>And what’s the synergy of Microhoo? (or Yahsoft?). Not much that is obvious. Microsoft forecasts at least <a href="http://www.microsoft.com/presspass/press/2008/feb08/02-01CorpNewsPR.mspx?rss_fdn=Press%20Releases">$1 billion in annual cost savings</a> for the merged entity, from synergies in areas such as combining engineering talent. </p>

<p>Sure, a merger of this magnitude—pegged to cost savings rather than market opportunities-- would make sense if Microsoft was a struggling enterprise. It's not -- and a 29% profit margin at that. It has $21 billion in cash and short term investments. Assuming it actually realized the savings—so what? Microsoft already has the resources to compete with Google—if it is possible at all.</p>

<p>Then what does a Mircohoo end up with? Despite trying, Microsoft has not come up with a strategy to erode Google’s dominance in search and online advertising. Its share of the search market ended last year at 9.8%, down from 12% in mid-2006. Yahoo does better, but fell from an estimated 28.8% mid-2006 to 22.9% last year. <img alt="search%20market%20share.gif" src="http://rebuildingmedia.corante.com/search%20market%20share.gif" width="192" height="269" /></p>

<p><strong>Now, let’s see. We take Microsoft’s failed strategy and add it to Yahoo’s failed strategy... and the best they can come up with is some savings effect, as the combined entity slides further behind.</strong></p>

<p>I understand that the hope is that the two combined would bulk up to a third of the search market—perhaps in aggregate enough to prime the pump to attract more advertisers. <strong>But Yahoo alone had nearly a third of the search business in 2005 and that did not keep it from sliding downhill since then.</strong></p>

<p>The combination of Time Warner with AOL in 2001 has been a disaster. However, it was primarily the outlandish $112 billion price tag, negotiated at the peak of the Internet bubble, that made it ridiculous. The notion of an old time content company wanting to modernize by associating with the new media start-up had some strategic sense, even if the conflicting cultures and stratospheric valuation doomed the combination. I could understand the potential synergies, even if not to the degree that could justify the cost. </p>

<p>I can also understand Microsoft’s necessity to segue from the operating system and packaged software business to a greater reliance on Internet-derived revenue. It knows it needs to modify its current business model. <strong>But I can think of better uses of $44 billion to get there.</strong> Glad I sold my Microsoft stock last year.<br />
</p>]]></description>
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<dc:date>2008-02-02T17:04:55-05:00</dc:date>
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<title>Murdoch to set WSJ Online free;  Sees decline in television profit (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/11/14/murdoch_to_set_wsj_online_free_sees_decline_in_television_profit.php</link>
<description><![CDATA[<p class="MsoNormal">News Corporation chairman Rupert Murdoch has made news with several talks this week.<a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976">
</a></p><p class="MsoNormal"><a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976">
</a></p><p class="MsoNormal"><a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976">Yesterday he</a><a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70976"> declared</a> that "the sky's-the-limit profits from traditional broadcast TV are over….Free-to-air television faces a lot of challenges, just from the sheer fragmentation of the audience.” Overall he characterized broadcast television as a "highly challenged industry in <st1:country-region><st1:place>America</st1:place></st1:country-region>."</p>    <p class="MsoNormal">
</p><p class="MsoNormal">This may actually be on the minds of some of the striking Writers Guild of America members. <a href="http://online.wsj.com/public/article/SB119500394547492177.html"><span style="font-style: italic;">The Wall Street Journal</span> reported</a> than some of the writers who work for the soap operas are resigning from the union and going back to work. The audiences for the soaps<span style="">  </span>have been sinking for years. “Writers and producers in the genre fear that by the time the strike finishes, their audiences won't return.”</p>    <p class="MsoNormal">
</p><p class="MsoNormal">On Monday Murdoch<a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=70945"> publicly admitted</a> that he expected the online version of <span style="font-style: italic;">The Wall Street Journal</span> will soon be free. News Corp. will likely close the deal to acquire Dow Jones next month. "We are studying it and we expect to make that free, and instead of having one million [subscribers], having at least 10 million to 15 million in every corner of the earth, keeping up-to-date minute by minute with all business and economic news from around the world," he told an audience in Australia.</p>    <p class="MsoNormal">
</p><p class="MsoNormal">Such comments give some insights in News Corporation's strategy and business model. Clearly, advertising will play a larger role in the business model for online content. On the other hand, he is hedging his bets on advertising from broadcasting. First, he advocates making television productions very high quality, so they can be sold to the global market “and then <span class="articletext">be brought back to </span><st1:country-region><st1:place><span class="articletext">America</span></st1:place></st1:country-region><span class="articletext">--or to anywhere in the world, for that matter --and be sold as DVDs.”<o:p></o:p></span></p>    <p class="MsoNormal"><span class="articletext">
</span></p><p class="MsoNormal"><span class="articletext"><strong>So, television becomes more consumer financed, while online becomes the prime advertiser-supported medium.</strong> At least in Murdoch’s view. How will this be affected, if at all, should DVD’s be supplanted by online delivery, such as by Netflix or Amazon’s Unbox or iTunes video service? Actually, <a href="http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticle&amp;art_aid=66602&amp;passFuseAction=PublicationsSearch.showSearchReslts&amp;art_searched=hulu&amp;page_number=0">News Corp has a bet there</a>, with <a href="http://www.hulu.com/">Hulu.com</a>, <span style=""> </span>its ad-supported online video venture with NBC Universal.<o:p></o:p></span></p>    <p class="MsoNormal"><span class="articletext">
</span></p><p class="MsoNormal"><span class="articletext"><strong>News Corp. has developed a “portfolio strategy”: When the crystal ball is cloudy, invest in a range of possibilities. Not all need to be a success.</strong> Two or three big ones will do.<p></o:p></span></p>]]></description>
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<dc:date>2007-11-14T15:48:47-05:00</dc:date>
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<title>&quot;Seismic&quot; events reshaping media landscape? I think not. (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/10/04/seismic_events_reshaping_media_landscape_i_think_not.php</link>
<description><![CDATA[<p>Andy Serwer, the managing editor of Fortune, wrote in <a href="http://money.cnn.com/2007/10/01/commentary/captblog1001.fortune/index.htm">his blog </a>on Monday that “Twenty years from now, the media biz will look completely different.” Yeah. But his reasoning for this went beyond the usual digital transformation.</p>

<p>Serwer foresees “two other equally important seismic events”: the passing of the old guard at the family controlled media companies and the “dismantling of media giants.”</p>

<p>Both these factors could as easily fit into a discussion at my <a href="http://wotmedia.blogspot.com/">Who Owns the Media? blog</a>. But they also are appropriate for this venue because they address the shape of the future media landscape.</p>

<p>While both of Serwer’s “events” are right on, neither is “seismic” nor events, in the sense that they are ongoing process, not a product of a single incident.</p>

<p>Sumner Redstone's Viacom and Rupert Murdoch's News Corporation are as likely to continue under the next generation of ownership much as Newhouse has gone on after the death of its patriarch, S. I. Newhouse or Time Inc. (now Time Warner) after the age of Henry Luce. Sure, there may be differences. But they are not likely to be “seismic.” On the other hand, a new cadre of moguls may in the making,: Can you say <a href="http://www.google.com">Larry Page, Sergey Brin</a>, <a href="http://www.yahoo.com">Jerry Yang,  David Filo</a>, <a href="http://www.facebook.com">Mark Zuckerberg</a>?</p>

<p>Similarly, the disaggregation of “media giants” has been an ongoing phenomenon for many years, for reasons ranging from financial needs to the latest trends in strategy. As one example, there is the <a href="http://wotmedia.blogspot.com/2005/06/love-and-marriage-viacoms-divorce-is.html">recent split </a>between Viacom and CBS.  Adam Thierer has kept a <a href="http://blog.pff.org/archives/2005/04/media_deconsoli_1.html ">“diary” </a> of other media company divestitures.</p>

<p>Nearly 30 years ago, in the first edition of my book <a href="http://www.amazon.com/exec/obidos/ASIN/0805829369/bencompainsperso"><em>Who Owns the Media?, </em></a>I compiled a table of the dominant media companies, based on the breadth of their media holdings. At the time, the company with the largest holdings across the media industry was Times Mirror Co, best know as publisher of <em>The Los Angeles Times</em>. Since then it sold off its magazines (e.g., <em>Popular Science, Outdoor Life</em>) and its book publishing (e.g., Mathew Bender, New American Library) and eventually sold what remained to the Tribune Co., which itself is in the process of selling itself to a private investor and an employee investment fund.</p>

<p>Another on the other short list of  companies that had major positions in more than one medium was the old CBS, which back in the early 1980s, besides its television stations and networks, owned a stable of magazines that included <em>Woman’s Day </em>and <em>Road & Track</em>, and book publisher imprints including Holt Rinehart  & Winston. All of that was sold off in pieces before CBS, as part of a revised strategy to focus on its “core” television business, undid the “media conglomerate” strategy that was in vogue in the 1970s and sold itself to Viacom.</p>

<p>On the other hand, Microsoft’s CEO <a href="http://www.businessweek.com/globalbiz/content/oct2007/gb2007102_115679.htm ">Steve Ballmer said Tuesday </a>that he expects 25% of the company’s revenue within 10 years to be generated by advertising-supported products and services. Sounds very media-ish.</p>

<p>So, yes, the media industry will look different in 20 years, just as it has evolved over the past 20 or 30 years. But the key world is “evolve.” This is not seismic. The digital revolution may be an appropriate use of “revolution” in the context of the centuries dominated by print. But we’ve seen digital coming for at least 25 years. The mass market Internet goes back 13 years. And newspapers and broadcast stations are still profitable. There has been and still is time to adjust. </p>

<p>Lots of long term rumbling, but no earthquakes, Andy.<br />
</p>]]></description>
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<dc:date>2007-10-04T07:50:52-05:00</dc:date>
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<title>New York Times abandons TimesSelect, joins all advertising model (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/09/18/new_york_times_abandons_timesselect_joins_all_advertising_model.php</link>
<description><![CDATA[<p>The <a href="http://www.nytimes.com/ref/membercenter/lettertoreaders.html ">most e-mailed story </a>at <em>The New York Times’ </em>site today is the one announcing that the Times is terminating its subscription “TimesSelect” service, effective tomorrow.</p>

<p>Calculated from the Times’ <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=105317&p=irol-pressArticle&ID=1052447&highlight=">press release </a>, TimesSelect had  about 227,000 subscribers beyond its print base. This was generating an estimated $10 million annually. By online subscription standards, both are substantial numbers (though dwarfed by <em>The Wall Street Journal’s </em>base of <a href="http://www.dj.com/Pressroom/PressReleases/Financial/2007/0719_FIN_5449.htm">one million online subscribers</a>).</p>

<p>The Times’ release clearly points to the strategic basis for its decision: It could do better than $10 million in advertising by opening up its columnists and archives to a larger audience. No subtlety here: Denise Warren, chief advertising officer expected that “with the removal of the pay wall… Advertisers on the site can expect to see an unprecedented number of Times readers interacting with their brands." American Express is the first “sponsor” of the newly opened site.</p>

<p>TimesSelect was a bit controversial from the start, and not just with consumers. Many of its  columnists, who, after all, get both ego satisfaction and presumably greater impact with a bigger audience, were unhappy being sequestered behind the pay wall.</p>

<p>Although the venerable Times yielding to the advertising-over-consumer payment model seems to add further credence to the “information wants to be free” trend, I have gotten wind of a new venture that aims to succeed as a user payment model for content providers where <a href="http://rebuildingmedia.corante.com/archives/2007/06/29/is_a_micropayment_system_needed_to_bulk_up_internet_content_from_small_players.php">micropayments has failed</a>. I will supply more details when available.<br />
</p>]]></description>
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<dc:date>2007-09-18T14:15:55-05:00</dc:date>
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<title>Looking back: Communications industry spending outpaces GDP growth. Looking ahead: Internet advertising poised to overtake newspaper ad revenue (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/08/15/looking_back_communications_industry_spending_outpaces_gdp_growth_looking_ahead_internet_advertising_poised_to_overtake_newspaper_ad_revenue.php</link>
<description><![CDATA[<p>There have been a number of developments and announcements in recent weeks, which, individually, amount to little more than the now-normal background noise of the media business. But seen collectively, they add further arrows to the growing quiver of ammunition that the media landscape is continuing to sift beneath our feet. </p>

<p>For today, I want to highlight the <a href="http://www.vss.com/news/index.asp?d_News_ID=166">data and analysis published last week </a>by the media-centric private equity firm, Veronis, Suhlis & Stevenson (VSS) in its latest <em>Communications Industry Forecast</em>, covering through 2011. This has nuggets which, if accurate (this <em>is</em> a forecast) would bring to higher resolution the winners and losers in the media arena. For example,<strong> total spending on all communications grew substantially faster than GDP between 2001 and 2006. </strong>Furthermore, VSS predicts that communications industry spending will continue to grow faster than the overall economy through 2011, making it the third growing sector of the economy.</p>

<p>That’s some good news. <strong>On the other hand, the report finds that, for the first time since 1997, consumers spent less time with media in total last year than in the previous year</strong>. VSS believes this decrease, though small in percentage terms, is due to changing consumer behaviors and digital media efficiencies. “The drop in consumer media usage was driven by the continued migration of consumers to digital alternatives for news, information and entertainment, which require less time investment than their traditional media counterparts.” It continues: “Consumers typically watch broadcast or cable television at least 30 minutes per session while they spend as little as five to seven minutes viewing consumer-generated video clips online.”  </p>

<p>VSS does not see this decrease as part of a long term trend, expecting consumer media usage to stabilize in 2007 and increase slightly through 2011. However, this would be driven by time spent with out-of-home media and videogames as the only major segments to achieve accelerating growth in this timeframe. Overall consumer time spent with media is forecast to increase at a compound rate of 0.5% from 2006 to 2011, down substantially to the 0.8% in the previous five-year period.</p>

<p>The real headline, however, is this prognostication: “In what would be a watershed moment in communications history, <strong>VSS predicts that Internet advertising – including pure-play websites and digital extensions of traditional media – will replace newspapers as the largest ad medium in 2011.”</strong></p>

<p>I assume they mean that advertising in <em>printed</em> newspapers will be supplanted by advertising online—which includes the advertising that newspaper publishers generate from their online sites. Still it would be another stake in the heart of what once the biggest rooster in the barnyard.</p>

<p>But here’s another bombshell: <strong>“In addition to shifting their attention to alternative media, consumers are also migrating away from advertising-supported media, such as broadcast TV and newspapers, to consumer-supported platforms, such as cable TV and videogames.” </strong>Time spent with consumer-supported media grew at a compound rate of 19.8% from 2001 to 2006, while time spent with ad-supported media declined 6.3% in the period. This is not a measure of revenue but of consumer time spent. But with all the buzz about everyone moving to totally ad supported models (see Rebuilding Media’s <a href="http://rebuildingmedia.corante.com/archives/2007/08/06/the_wall_street_journal_free_and_strategy.php">latest foray into this space</a>), this finding more than suggests that consumers are willing to part with their discretionary income for the right content or platform.</p>

<p>Another data point is <a href="http://online.wsj.com/article_print/SB118670346621793681.html">found in a piece </a>by Bobby White in <em>The Wall Street Journal </em>(sub. required). "Across the cable TV industry," writes White, "… independent channels are also turning away from TV to the Internet." Black Family History, The Lime Channel, The Employment and Career Channel, Horror Channel and HorseTV are among those that pulled the plug on their cable affiliation in favor a going Internet only.</p>

<blockquote>“The shift illustrates how the Internet is offering a second chance to certain segments of old media. Web-based TV is now becoming a more viable business route, and Internet video is exploding. Running an online-only video channel, which doesn't require expensive cameras and broadcasting gear, is cheaper than operating a cable TV channel. While starting a new cable channel today takes an initial investment of $100 million to $200 million, a broadband channel needs just $5 million to $10 million to get going, says Boston-based research firm <a href="http://www.broadbanddirections.com">Broadband Directions</a>.” </blockquote>

<p>It’s a constant challenge when in the midst of change to separate trends from simple data points. One needs a series of data points over time that show direction. The Journal article may well be a data point that fits into the trends the VSS study provides. It seems though that enough data points are aggregating to confirm some direction with far reaching strategic implications for and broad array of players in the media industry. <br />
</p>]]></description>
<guid isPermaLink="false">72602@/home/corante/public_html/rebuildingmedia/</guid>
<dc:subject>Convergence</dc:subject>
<dc:date>2007-08-15T16:41:26-05:00</dc:date>
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<title>Is a micropayment system needed to bulk up Internet content from small players? (Ben Compaine)</title>
<link>http://rebuildingmedia.corante.com/archives/2007/06/29/is_a_micropayment_system_needed_to_bulk_up_internet_content_from_small_players.php</link>
<description><![CDATA[<p>Last week I participated with a small group for an informal half day mini-conference at MIT to revisit the arena of online micropayments. This was a very hot topic in both <a href="http://www.tprc.org/abstracts/mackiemason.txt ">academia</a> and among <a href="http://www.clickshare.com/aboutus">some newspaper people</a> 10 years ago. As described by Bill Densmore, one of the pioneers of the movement, micropayments are</p>

<blockquote>“…A system [for the Internet] for tracking, exchanging and settling value (including payments) for information commerce (text, music, game plays, entertainment, advertising views etc.).” Beyond that basic component, the premise of the conference organizers for such a system adds an ideological component: That the system “should be ubiquitous yet never be owned or controlled by either the government or a dominant private, for-profit entity. It needs to be massively distributed and - in some fashion - collaboratively owned.”</blockquote> <a href="http://rebuildingmedia.corante.com/clickshare_logo.gif"><img alt="clickshare_logo.gif" src="http://rebuildingmedia.corante.com/clickshare_logo-thumb.gif" width="218" height="146" align="right" /></a>

<p><strong>The backstory:</strong> Among the prognosticators at the start of the online age, the original business model for online information was that the user would pay for content. Why the need for a micropayments in the first place, when there are credit cards and the like? The assumption was that the transaction cost would be prohibitive for payments that might be five or ten cents to read an article. The earliest models, therefore,  were monthly subscriptions, such as the first iterations of online versions of the <em>Atlanta Journal & Constitution </em>and the <em>LA Times </em>on the pioneering <a href="http://en.wikipedia.org/wiki/Prodigy_(ISP)">Prodigy service</a>.  Version 1 of USA Today on the Web was for a monthly subscription. Slate started free, then switched to mostly subscription, but went back to free when it became obvious that the revenue from subscribers in the thousands would be less than advertising revenue from readers in the hundreds of thousands or higher. But requiring subscriptions to anything could discourage spontaneous access to a stand alone article from nonaffiliated writers or minor publishers.</p>

<p>As we all know now, the mass audience never bought in to the option that it must pay for most of its news and general information. With a few readily identified exceptions (let’s think—oh, The Wall Street Journal Online comes to mind…), newspapers, magazines and everyone else soon discovered that they could make more money by offering free access and use the many additional eyeballs to sell advertising, initially in the format of banners and similar versions of “display” ads.</p>

<p>This model worked to a point. Still,  it was particularly unsuited for the small players, who did not have the wherewithal to sell advertising and , in any event, with monthly hits in the hundred or thousands, could not get the interest of these advertisers.</p>

<p>But the marketplace works in neither strange nor mysterious ways. Aggregators such as <a href="http://www.doublelick.com">Doubleclick  </a>soon arose to make it easier to include ads on a site. Later, the major breakthrough was the introduction of the <a href="http://www.google.com/adsense">AdSense program </a>by Google. <a href="http://rebuildingmedia.corante.com/google_sm.gif"><img alt="google_sm.gif" src="http://rebuildingmedia.corante.com/google_sm-thumb.gif" width="143" height="59" /></a>This created the column of text ads that are ubiquitous throughout the Web. The ads that are displayed are, more or less, related to the content of the Web site. AdSense has made it possible for small advertisers to get cost-effective targeted placement and has made it nearly effortless for even the <a href="http://www.compaine.com">most humble Web site</a> to see some revenue.<a href="http://rebuildingmedia.corante.com/google_adsense_logo.gif"></a></p>

<p>This growth of Internet advertising was seen by some participants of the conference as having sidelined the development of any payment or user-identity systems. <strong>“Why did micropayments fail?” asked one of the conveners. </strong></p>

<p>However micropayments have not failed-- they just did not evolve in the way that had been foreseen by the early developers. AdSense – and similar programs—have created a form of micropayments funded by a third party-- advertisers. Numerous Blogs and other information sources-- including some from mainstream media-- are earnings modest to substantial sums by way of aggregating many "clicks," frequently at five cents or 25 cents each. This is precisely the micropayments idea-- just from an unanticipated angle.</p>

<p>The objective of the mini-conference was to identify needs and requirements for an Internet information payments infrastructure  and consider next steps on how to create the needed.</p>

<p><strong>My own take on this—as I was asked-- was that if there is truly a need, then there are any number of smart entrepreneurs out in the universe who would grab the opportunity and an equally substantial group of venture capitalists looking for ways to invest in something that has not been done, is needed—and can be sold for a profit</strong>. This soluton, to be sure, runs into the ideological component among some in the community who hold that such a system cannot well serve content providers who may not be mainstream. I disagree. If the AdSense approach – i.e., free-- cannot generate enough income for this group of content providers, I have my doubts about how many takers they will have at ten cents a crack.</p>

<p>There is also growing evidence that strongly suggests that individuals and groups with something they want to say or show are not necessarily motivated by the money but rather by the opportunity of a forum. <strong>I call them missionaries</strong>, as opposed to "merchants" who are motivated by the profit motive more than the attraction of having a media platform. Hence the proliferation of Blogs, Podcasts and Web sites--many with sophisticated graphics and substantive content—yet without an obvious business model. <strong>This is the world of citizen media makers</strong>, about whom I will have more to say one of these days at my <a href="http://wotmedia.blogspot.com/">Who Owns the Media?</a> Blog.</p>

<p>The Internet has provided a forum for a mind boggling cacophony of opinion, art, information and entertainment. The question for the next conference should be: Has the lack of a user-micropayment system held that back? How would the offerings via the Internet look differently if such a user-micropayment infrastructure was in place?<br />
</p>]]></description>
<guid isPermaLink="false">72456@/home/corante/public_html/rebuildingmedia/</guid>
<dc:subject>Revenue models</dc:subject>
<dc:date>2007-06-29T07:29:29-05:00</dc:date>
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