Dorian Benkoil senior consultant at Teeming Media. An award-winning journalist and editor, he was a foreign correspondent for AP and Newsweek, and international and managing editor for ABCNews.com. At ABC News he moved to the business side, handling sales integration and business development, before joining Fairchild Publications as General Manager for their Internet division, becoming editorial director for mediabistro.com, then a consultant for Teeming Media in New York. He graduates this year with an MBA from Baruch's Zicklin school of business. Learn more about him at Benkoil.com or his blog - MediaFlect.com.
Robert Cauthorn is a journalist, former vice president of digital
media at the San Francisco Chronicle, and was the third recipient of
the Newspaper Association of America's prestigious Digital Pioneer
Award. He launched one of the first five newspapers web sites in the
world and is generally considered to have delivered the first
profitable newspaper web site in 1995. Cauthorn has been in the middle
of the transition from old media to new and is recognized as
frank-talking critic when he believes newspapers stray for their
mission. In mid-2004 he became the president of CityTools, LLC a new
media startup based in San Francisco.
Ben Compaine has divided his career between the academic world and private business. He was a journalist when manual typewriters were considered state of the art, but also led the conversion of his college newspaper to cold type. He has started and managed weekly newspapers. His dissertation at Temple University in 1977 was about the changing technologies that were going to unsettle the landscape of the staid and low profit newspaper industry. Since then he has focused his research and consulting on examining the forces and trends at work in the information industries. Among his most well-known works (and the name of his blog) is "Who Owns the Media?".
Vin Crosbie has been called "the Practical Futurist" by Folio, the trade journal of the American magazine industry. Editor & Publisher magazine, the trade journal of the American newspaper industry, devoted the Overview chapter of executive research report Digital Delivery of News: A How-to Guide for Publishers to his work. His speech to the National Association of Broadcasters annual conference was one of 24 orations selected by a team of speech professors for publication in the reference book Representative American Speeches 2004-2005. He has keynoted the Seybold Publishing Strategies conference in 2000; co-chaired and co-moderated last year's annual Beyond the Printed Word the digital publishing conference in Vienna; and regularly speaks at most major online news media conferences. He is currently in residence as adjunct professor of visual and interactive communications and senior consultant on executive education in new media at Syracuse University's S.I. Newhouse School of Public Communications, and meanwhile is managing partner of the media consulting firm of Digital Deliverance LLC in Greenwich, Connecticut.
About this blog
Two forces have shattered the news media. Technology is the first. Although media technology is undergoing its greatest change since the day in 1440 when Johannes Gutenberg first inked type, for more than ten years now the news industry has mistaken new technologies merely as electronic ways to distribute otherwise printed or analog products. Estrangement is the second. The news media has lost touch with people's needs and interests during the past 30 years, as demonstrated by rapidly declining readerships of newspapers and audiences of broadcast news. How we rebuild news media appropriate to the 21st Century from the growing rubble of this industry is the subject of this group weblog.
In the Pipeline: Don't miss Derek Lowe's excellent commentary on drug discovery and the pharma industry in general at In the Pipeline
It was striking at the Media Summit in New York today how definitive the people on the future of advertising panel seemed compared to the more unsettled tone of the one on the future of news. The news people, from Vanity Fair writer and Newser.com co-founder Michael Wolff (“We just don’t know how to fashion our product” for the new market of news consumers) to Michael Oreskes of AP and ex- of The New York Times (he said there’s a debate about whether there’s even such a thing as journalism) to Dick Meyer of NPR ex of CBS News (who quoted Clay Shirky’s recent essay on disruption of the newspaper business and said we "don’t have a clue" what’s next), were all candid about their grasp for a business model, let alone an editorial process and structure that works to produce news and satisfy an audience today. (Related thoughts on the disruption being much further than for news, here.)
Meanwhile, the advertising and marketing panelists sounded like they knew the solution -- engage consumers in a conversation, be part of a discussion, don’t just bombard them with ad messages -- and were convinced they simply have to lead others in the industry (product managers, marketers, media buyers) to think on their scale and not be locked into old methodologies. Bob Jeffrey of JWT said it doesn’t matter how much is spent on a campaign, what matters is how much it can engage an audience. Carl Fremont of Digitas called for more “active listening," then a “proactive, reactive strategy" of messaging back to consumers by joining in conversations they are having (presumably in places like social networks). He said old models of pushing ads at people weren’t going to work, and that there would be more development of social applications that provide real value and get consumers to opt in. The panelists all agreed on convergence, and also seemed to think TV would make a comeback as it became more addressable through digital technologies.
A later conversation I had with IBM researcher Bill Battino, who moderated the ad panel, said that the clients -- the companies buying the advertising -- were often leading the charge, had combined what were formally separate and segmented advertising and marketing budgets into a more unified whole from which they could then address the challenge of reaching audience through a holistic rather than silo’d media view (display ads, here, direct marketing over there...).
Whatever the state of play between clients and agencies, there was general agreement on the need for entering the “conversation” with consumers, rather than hitting them with messages, to get people to engage, to use technologies to know more about audiences, and to be genuine in messages, seemed to get general nods of agreement. One would think the same might hold for news ; after all, what better way to get at what a news consumers want than to ask them and have them contribute? I’m loathe, hesitant to say the advertising people are farther along in understanding the ways out of the current morass more than those producing news. But I can say I’ve seen it happen before, where the advertisers adapt and adopt a technology (behavioral targeting comes to mind) well before it’s talked about as a way of delivering content.